Assistant Community Manager

Thalhimer Multifamily; Hampton (VA); On-site; USD 42,000 - 56,000; Full time

Job summary

Thalhimer Multifamily at Village at Town Park in Hampton, VA is seeking an Assistant Community Manager to support daily operations and leasing activities.

You will greet residents, conduct tours, process applications, and coordinate with the Community Manager while delivering exceptional customer service. The role emphasizes organization, reliability, and teamwork to ensure a thriving community for residents.

Qualifications

• Experience in property management or leasing preferred.
• Strong organizational skills and attention to detail.
• Excellent communication with residents.

Responsibilities

• Plan and execute marketing activities to attract prospective residents.
• Greet prospective residents, conduct tours, and assist with applications.
• Assist the Community Manager with rent processing and admin tasks.
• Provide outstanding customer service and maintain resident relations.

Skills

Multitasking

Detail-oriented

Dependable

Customer service

Tools

Microsoft Office

Excel

Outlook

Property management software

MRI

Job description

Exciting Career Opportunity: Assistant Community Manager at Village at Town Park in Hampton, VA! Thalhimer is excited to offer a dynamic career opportunity with our Thalhimer Multifamily team. We are seeking an Assistant Community Manager to join us at Village at Town Park in Hampton, VA. If you're looking to be part of a supportive and thriving team, this is the perfect opportunity for you!

What You'll Do

• Marketing and Leasing: Plan and execute marketing activities to attract prospective residents, ensuring the community's visibility and appeal.
• Customer Engagement: Greet prospective residents, conduct tours of vacant/model apartments, and assist in the timely processing of applications.
• Administrative Support: Assist the Community Manager with day-to-day operations, including processing rent payments and performing ongoing administrative functions to ensure smooth property management.
• Resident Relations: Provide outstanding customer service, building positive relationships with both current and prospective residents to ensure a great living experience.

Preferred Candidate Attributes

• A strong ability to multi-task and handle a variety of responsibilities with ease.
• A keen attention to detail and problem-solving skills to address challenges effectively.
• Dependability and flexibility, with a willingness to collaborate with the team to meet property goals.
• A passion for customer service and the ability to relate to residents and prospective tenants.

Additional Qualifications

• Proficiency in Microsoft Office, Excel, and Outlook, with experience using property management software.
• MRI experience is preferred but not required.
• A genuine desire to make a positive difference in the community.

Thalhimer is an Equal Opportunity Employer.

What Does Success Look Like? A successful Assistant Community Manager is a dependable and detail-driven team player with strong organizational skills. You thrive in a fast-paced environment, support your team with flexibility and initiative, and maintain a high standard of professionalism. You're quick to learn, coachable, and always focused on resident satisfaction and operational efficiency.