Assistant Community Manager

Thalhimer Multifamily; Chester (VA); On-site; USD 42,000 - 58,000; Full time

Job summary

The Station in Chester, VA is seeking an Assistant Community Manager to join Thalhimer Multifamily. You will support leasing, resident communications, and property operations to create a welcoming living environment.

Ideal candidates are organized, detail-oriented, and customer-focused, with strong software skills and the ability to juggle multiple tasks in a fast-paced setting.

Qualifications

• Proficiency in Microsoft Office, Excel, and Outlook; experience with property management software.
• MRI experience is preferred but not required.
• Desire to make a positive difference in the community.

Responsibilities

• Marketing and Leasing: Plan and execute marketing activities to attract prospective residents, ensuring the community's visibility and appeal.
• Customer Engagement: Greet prospective residents, conduct tours of vacant/model apartments, assist in processing applications.
• Administrative Support: Assist the Community Manager with rent processing and day-to-day operations.
• Resident Relations: Provide outstanding customer service to current and prospective residents.

Skills

Multi-tasking

Attention to detail

Dependability

Customer service

Tools

Microsoft Office

Excel

Outlook

Property management software

MRI experience

Job description

Exciting Career Opportunity: Assistant Community Manager at The Station in Chester, VA!

Thalhimer is excited to offer a dynamic career opportunity with our Thalhimer Multifamily team. We are seeking an Assistant Community Manager to join us at The Station in Chester, VA. If you're looking to be part of a supportive and thriving team, this is the perfect opportunity for you!

What You'll Do:

As an Assistant Community Manager, you will play a vital role in creating a welcoming and professional environment for current and future residents. You will be involved in a variety of tasks that support the smooth and effective operation of the property. Responsibilities include:

• Marketing and Leasing: Plan and execute marketing activities to attract prospective residents, ensuring the community's visibility and appeal.
• Customer Engagement: Greet prospective residents, conduct tours of vacant/model apartments, and assist in the timely processing of applications.
• Administrative Support: Assist the Community Manager with day-to-day operations, including processing rent payments and performing ongoing administrative functions to ensure smooth property management.
• Resident Relations: Provide outstanding customer service, building positive relationships with both current and prospective residents to ensure a great living experience.

Preferred Candidate Attributes:

We are looking for a proactive, detail-oriented individual who thrives in a fast-paced environment. The ideal candidate will have:

• A strong ability to multi-task and handle a variety of responsibilities with ease.
• A keen attention to detail and problem-solving skills to address challenges effectively.
• Dependability and flexibility, with a willingness to collaborate with the team to meet property goals.
• A passion for customer service and the ability to relate to residents and prospective tenants.

Additional Qualifications:

• Proficiency in Microsoft Office, Excel, and Outlook, with experience using property management software.
• MRI experience is preferred but not required.
• A genuine desire to make a positive difference in the community.

Are You Ready to Make an Impact?

Thalhimer is an Equal Opportunity Employer

What Does Success Look Like? A successful Assistant Community Manager is a dependable and detail-driven team player with strong organizational skills. You thrive in a fast-paced environment, support your team with flexibility and initiative, and maintain a high standard of professionalism. You're quick to learn, coachable, and always focused on resident satisfaction and operational efficiency.