Leasing Associate

Thalhimer Multifamily; Glen Allen (VA); On-site; USD 25,000 - 33,000; Full time

Job summary

Cushman & Wakefield | Thalhimer is seeking a Leasing Associate for Marshall Springs at Gayton West in Glen Allen, VA. You will join a dynamic team to support leasing activities and provide outstanding service to prospective and current residents.

Key duties include marketing and leasing, conducting tours, processing applications, and assisting the Community Manager with rent processing and records. The role emphasizes teamwork, attention to detail, and a positive, customer-focused attitude.

Qualifications

• Proficiency with Microsoft Office, Excel and Outlook.
• Experience with property management software.
• MRI experience is preferred but not required.

Responsibilities

• Marketing & Leasing: attract prospects and promote community features.
• Customer Engagement: greet prospects, conduct tours, and assist with applications.
• Administrative Support: assist the Community Manager with rent processing and records.
• Customer Service: provide excellent service to residents and prospects.

Skills

Multi-tasking

Attention to detail

Dependability

Customer service

Tools

Microsoft Office

Excel

Outlook

Property management software

MRI experience

Job description

Exciting Career Opportunity: Leasing Associate at Marshall Springs at Gayton West in Glen Allen, VA!

Cushman & Wakefield | Thalhimer is looking to add a talented Leasing Associate to our Thalhimer Multifamily team at Marshall Springs at Gayton West in Glen Allen, VA. If you're passionate about providing exceptional customer service and thrive in a dynamic, fast-paced environment, we'd love to meet you!

What You'll Do:

As a Leasing Associate, you will play a key role in the success of our community by assisting with various leasing and administrative functions. Your responsibilities will include:

• Marketing & Leasing: Participate in marketing efforts to attract prospective residents and effectively promote the features and benefits of the community.
• Customer Engagement: Greet prospective residents, conduct tours of available apartments, and assist with the application process to ensure a smooth leasing experience.
• Administrative Support: Assist the Community Manager with ongoing administrative functions, including processing rent payments and maintaining community records.
• Customer Service: Provide excellent customer service to both current and prospective residents, ensuring their needs are met promptly and professionally.

What We're Looking For:

We are looking for someone with a proactive, positive attitude who enjoys working in a team and is comfortable in a fast-paced environment. The ideal candidate will possess:

• The ability to multi-task and handle multiple responsibilities with ease.
• A strong attention to detail and problem-solving skills.
• Dependability and flexibility, with a commitment to working well in a team environment.
• A passion for customer service, and the ability to relate to and engage with people.

Additional Qualifications:

• Proficiency with Microsoft Office, Excel, and Outlook, as well as experience with property management software.
• MRI experience is preferred but not required.
• A genuine desire to make a difference in the community by delivering top-notch service.

Are You Ready to Make an Impact?

Cushman & Wakefield | Thalhimer is an Equal Opportunity Employer.

What Does Success Look Like? An effective Leasing Associate is an engaging communicator with a talent for building rapport and closing leases. You are detail-oriented, organized, and tech-savvy, with strong sales instincts and a passion for customer service. You understand the market, take pride in your presentation, and always follow through-making sure every prospect feels at home.