Assistant Community Manager

Allied Orion Group; Richmond (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Allied Orion Group is seeking an Assistant Community Manager for Waterside Village in Richmond, TX. The role supports the Community Manager and oversees leasing, marketing, and resident relations for a multi-family property.

duties include managing financials, processing payments, tracking delinquencies, sending notices, and handling evictions as per policy. Supervisory duties apply in the Community Manager's absence.

Qualifications

• Multi-family property management experience preferred.
• Knowledge of leasing, marketing and resident relations.
• Familiarity with applicable housing laws and compliance.

Responsibilities

• Assist Community Manager in overall property management.
• Handle leasing, marketing and resident relations for a multi-family property.
• Monitor financials, accounting and payments per company policy.
• Track delinquencies, issue notices and manage collections.
• Prepare final account statements and close-out documents.
• Step in as Community Manager in absence of supervisor.
• Perform other duties as assigned.

Skills

Property management

Leasing

Accounting

Customer service

Supervisory skills

Communication

Education

High school diploma

College degree preferred

Tools

Property management software

Job description

Job Details: Level: Management, Job Location: Waterside Village - Richmond, TX 77407, Job Category: Onsite Management, Summary:

The Assistant Community manager serves as the strength and support of the property by assisting the Community Manager in administering and supervising the overall management of the property. The role of the Assistant Community Manager will include all functions related to multi-family property leasing, all functions related to multi-family property marketing, and all functions related to multi-family resident relations

JOB SUMMARY

Assists the Community Manager with the overall management of the property, including but not limited to all financial and accounting aspects.

REPORTS TO: Community Manager, Regional Property Supervisor and/or Regional Vice President

SUPERVISES: Entire onsite staff during Community Manager’s absence.

Essential Functions:

• Use the approved lease and credit reporting application.
• Process payments in accordance with company policy.
• Track late payments, apply late charges in accordance with company policy.
• Send out late notices and inform Property Manager in accordance with company policy.
• Handle NSF/returned checks in accordance with company policy.
• Follow-up on delinquencies and make all collections by the established close-out date. Process all evictions and proceed through the judicial system in accordance with company policy.
• Complete final account statements in accordance with company policy.
• Send all collection files to appropriate agency within thirty (30) days of move out.
• Assume Property Manager’s duties/authority in absence of immediate supervisor in accordance with company and property guidelines.
• All functions related to multi-family Property Leasing
• All functions related to multi-family Property Marketing
• All functions related to multi-family Resident Relations
• Other duties as assigned

Qualifications:

REQUIRED EDUCATION AND TRAINING

DEGREES AND DIPLOMAS

• High school diploma or equivalent required; college degree preferred.
• Knowledge and one (1) year of experience in multi-family property management.

TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS

• National Apartment Leasing Professional (NALP) preferred.
• Certified Occupancy Specialist (COS) preferred.
• Tax Credit Specialist (TCS) preferred.
• Housing Quality Standards (HQS) preferred.
• Uniform Physical Condition Standards (UPCS) preferred.
• LIHTC training preferred.

KNOWLEDGE, SKILLS AND ABILITIES.

• Multi-family leasing, accounting, marketing and customer service background or a combination of accounting skills/education with customer service experience.
• Supervisory skills sufficient to manage team members in the Community Manager’s absence.
• Must be able to read, write and communicate effectively.
• Ability to interact professionally with residents, vendors, contractors and clients.
• Mathematical skills are required.
• Proficiency in using office equipment, property management software(s), as well as Microsoft Office.
• Must have basic knowledge of Fair Housing Laws, OSHA Requirements, EEOC Laws, and Local, City and State Ordinances.

Equal Opportunity Statement

Allied Orion Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.