Assistant Community Manager

NorthPoint Development; Cincinnati (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading real estate developer in West Chester, OH, is seeking an Assistant Community Manager to enhance community satisfaction and operational efficiency. The role involves leasing, daily rent collections, and compliance with housing regulations. NorthPoint Development values collaboration and offers competitive salaries with market-leading benefits.

Benefits

Comprehensive medical, dental, and vision plans

401k with 100% match

Scholarships and paid professional development

Childcare reimbursement

Gym Membership reimbursement

Parental Paid Leave

Team Lunch Allowance

Living Generously program

Qualifications

• High School diploma, GED, or related experience/training.
• Valid Driver’s License required.

Responsibilities

• Assist in leasing, touring, move-in processes, and community occupancy.
• Resolve resident issues to ensure satisfaction.
• Prepare weekly and monthly owner reports.

Skills

Customer Service

Leadership

Communication

Organizational Skills

Problem-Solving

Education

High School diploma or GED

Tools

Entrata

Yardi

Microsoft Office

Google applications

Job description

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Curious about a career with NorthPoint?

NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members. We are looking to add an Assistant Community Manager to join our team in West Chester, OH. NorthPoint provides an inclusive environment that cultivates collaboration and mentorship. Our core values set the foundation of our culture and guide us in every business decision.

“We truly believe, and I’m convinced, we have some pretty incredible assets. But those assets have all come from our people.” - Nathaniel Hagedorn | CEO.

How We Put You First

At NorthPoint Development, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we offer market-leading benefits and perks:

• A selection of comprehensive medical, dental, and vision plans
• 401k with 100% match up to 6%, immediately vested upon enrollment
• Scholarships and paid professional development
• Robust Reimbursement Programs: Childcare, School Lunch, Tuition, Gym Membership, Cellphone
• $2000 annual HRA and HSA contribution
• Team Lunch Allowance
• Parental Paid Leave
• Living Generously program with 100% charitable contribution match

What You’ll Do

• Assist in leasing, touring, move-in processes, and community occupancy
• Oversee daily rent collections and accounts receivable
• Resolve resident issues to ensure satisfaction
• Monitor community income to exceed budgetary goals
• Ensure compliance with Fair Housing regulations and other laws
• Assist Community Manager with billing, invoicing, and community performance
• Review and process accounts payable (invoicing)
• Prepare weekly and monthly owner reports
• Oversee leasing, touring, move-in processes, and maintain occupancy
• Conduct regular building and unit walks
• Create and oversee staff schedules and renewal processes
• Participate in local community activities and represent NorthPoint
• Contribute to charitable activities and community service
• Perform any additional tasks as required

Who You Are

• High School diploma, GED, or related experience/training
• Valid Driver’s License
• Experience in customer service
• Entrata/Yardi experience is a plus
• NAA/Blue Moon lease agreement knowledge is a plus
• Mathematical skills for daily operations
• Proficient in Microsoft Office, Internet Explorer, Windows, and Google applications
• Strong leadership, communication, and organizational skills
• Team player with a positive attitude and self-motivation
• Energetic, resourceful, and service-oriented
• Problem-solving skills, both logical and creative
• Confident in interactions with team members and external parties
• Ability to work independently and collaboratively
• Ability to lift up to 25 pounds and perform physical tasks

We are an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.