Assistant Community Manager

Envolve LLC; Cincinnati (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in community management is seeking a dedicated Assistant Community Manager to enhance resident satisfaction in Cincinnati. This role involves supporting the Community Manager with daily operations, managing staff, and ensuring compliance with tax credit programs. Ideal candidates will possess strong customer service skills, attention to detail, and a collaborative spirit. Join a dynamic team where your contributions will help create a welcoming community for residents. This is a fantastic opportunity to grow within a supportive environment and make a positive impact.

Qualifications

• Strong commitment to customer service and team collaboration.
• Experience with compliance documents and deadlines.

Responsibilities

• Assist in managing leasing, maintenance, and housekeeping staff.
• Support Community Manager with reporting and resident requests.
• Oversee collection and recording of rents.

Skills

Bilingual skills

Customer service

Team-building

Written communication

Verbal communication

Attention to detail

Education

1-2 years of Tax Credit and Property Management experience

Tools

MS Word

MS Excel

Job description

Job Details

Description

Envolve Community Management, LLC owns and professionally manages apartment communities located in select markets throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to live.

A wide variety of opportunities await you at Envolve, including residential apartment management, leasing, maintenance, and more. We, the ECM team, are recruiting friendly, self-motivated individuals with positive attitudes and a drive to succeed to join our growing company.

Currently, ECM is searching for a full-time Assistant Community Manager to work at one of our communities in Cincinnati, OH.

Description:

This position is responsible for assisting the Community Manager in the daily aspects of on-site management and operations for the community. The assistant will also support the Community Manager and supervisors with special projects and administrative tasks.

Duties:

1. Assist in directing and supervising leasing, maintenance, janitorial, and housekeeping staff.
2. Maintain current knowledge of area competition and market surveys.
3. Complete or supervise the completion and accuracy of weekly activity reports, all rental applications, and recording of all rental and leasing information.
4. Assist the Community Manager in reporting, assigning, and recording all resident requests.
5. Assist in implementing resident renewal and retention programs.
6. Responsible for the collection, receipting, and recording of all rents.
7. Collect all delinquent rents.
8. Provide reports as required.
9. Perform other tasks as assigned.

Qualifications:

Bilingual skills are preferred. Candidates should have computer knowledge of MS Word and MS Excel. A full understanding of compliance documents and deadlines is required. A commitment to exceptional customer service and strong team-building skills are critical. Excellent written and verbal communication skills with attention to detail are necessary. Knowledge of tax credit programs is required; experience with HUD/Section 8 is a plus. A minimum of 1-2 years of Tax Credit and Property Management experience is required. Background screening and drug testing are mandatory.

EOE Minorities/Female/Disabled/Veterans