Assistant Community Manager

Related Companies; Chicago (IL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in affordable housing is seeking a dedicated Assistant Community Manager to support daily operations in a vibrant 249-unit community. This role offers the chance to make a meaningful impact by fostering resident relations, ensuring compliance with housing regulations, and maintaining a welcoming environment. With over 50 years of experience, the organization is committed to preserving affordable housing and creating great living experiences. If you are passionate about property management and dedicated to exceptional customer service, this opportunity is perfect for you.

Qualifications

• Minimum of 2 years of property management experience, preferably in affordable housing.
• Familiarity with affordable housing programs and compliance requirements.

Responsibilities

• Assist in managing leasing activities and general administrative duties.
• Address resident concerns and organize community events.

Skills

Property Management

Customer Service

Communication Skills

Problem-Solving

Attention to Detail

Education

2+ years of property management experience

Tools

RealPage

OneSite

JD Edwards

Job description

Responsibilities

SUMMARY OF POSITION :

Are you a dynamic and experienced property management professional looking for an opportunity to make a meaningful impact? Related Affordable is seeking a dedicated and detail-oriented Assistant Community Manager to support the daily operations of our 249-unit affordable housing community in Chicago, IL. In this role, you will collaborate closely with the Community Manager to maintain a well-functioning, welcoming environment for our residents. Your responsibilities will encompass administrative tasks, resident relations, and ensuring compliance with affordable housing regulations.

Qualifications

ESSENTIAL JOB FUNCTIONS:

1. Assist in managing leasing activities, marketing efforts, resident recertifications, and general administrative duties to ensure efficient community operations.
2. Handle accounts payable and receivable, aid in rent collection, and assist in managing delinquencies to maintain the financial health of the community.
3. Address resident concerns promptly and professionally, fostering a positive living environment. Assist in organizing resident appreciation and retention events to build a strong community spirit.
4. Ensure adherence to affordable housing program requirements (e.g., HDC, HCR, HUD, LIHTC) by maintaining accurate records and supporting compliance audits.
5. Collaborate with maintenance staff to ensure timely and high-quality property upkeep, contributing to a safe and pleasant living environment.
6. Assist in preparing reports to monitor community performance and identify areas for improvement.

POSITION REQUIREMENTS / QUALIFICATIONS:

1. Minimum of 2 years of property management experience, preferably in affordable housing.
2. Familiarity with affordable housing programs (e.g., Project-Based Section 8, LIHTC) and compliance requirements.
3. Experience with RealPage, OneSite, and JD Edwards (or similar property management software).
4. Excellent communication and interpersonal skills, with a commitment to providing exceptional customer service.
5. A proactive, problem-solving mindset with a passion for creating great living experiences.
6. Demonstrated ability to maintain confidentiality and navigate sensitive issues professionally.
7. Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions.

Overview

Related Affordable spearheads Related's initiatives to preserve and enhance the nation's affordable housing supply. With over 50 years of experience in affordable housing acquisitions and development, Related Affordable is renowned nationally for its financing, preservation, and rehabilitation innovation. Presently, Related Affordable manages one of the largest affordable housing portfolios in the United States. Our team is committed to the principle that everyone deserves a quality home, and we tirelessly strive to fulfill this mission in communities nationwide. Visit our website for more information: Related Affordable Housing.

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