Assistant Community Manager

Related Management Company; Chicago (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Assistant Community Manager to enhance the living experience in their affordable housing community. This dynamic role involves collaborating with the Community Manager to ensure smooth daily operations, addressing resident needs, and adhering to compliance regulations. With a focus on exceptional customer service and community spirit, this position offers a unique opportunity to make a meaningful impact in the lives of residents. Join a team committed to preserving affordable housing and creating welcoming environments for all.

Benefits

Annual Performance Bonus

Diversity and Inclusion Initiatives

Qualifications

• Minimum of 2 years of property management experience, preferably in affordable housing.
• Familiarity with affordable housing programs and compliance requirements.

Responsibilities

• Assist in managing leasing activities and general administrative duties.
• Address resident concerns promptly and foster a positive living environment.

Skills

Property Management Experience

Customer Service Skills

Communication Skills

Problem-Solving Skills

Attention to Detail

Education

High School Diploma

Bachelor's Degree in Business or Related Field

Tools

RealPage

OneSite

JD Edwards

Job description

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Responsibilities

Are you a dynamic and experienced property management professional looking for an opportunity to make a meaningful impact? Related Affordable is seeking a dedicated and detail-oriented Assistant Community Manager to support the daily operations of our affordable housing community Clarendon Court in Chicago, IL.

In this role, you will collaborate closely with the Community Manager to maintain a well-functioning, welcoming environment for our residents. Your responsibilities will encompass administrative tasks, resident relations, and ensuring compliance with affordable housing regulations.

ESSENTIAL JOB FUNCTIONS:

• Assist in managing leasing activities, marketing efforts, resident recertifications, and general administrative duties to ensure efficient community operations.
• Handle accounts payable and receivable, aid in rent collection, and assist in managing delinquencies to maintain the financial health of the community.
• Address resident concerns promptly and professionally, fostering a positive living environment. Assist in organizing resident appreciation and retention events to build a strong community spirit.
• Ensure adherence to affordable housing program requirements (e.g., HDC, HCR, HUD, LIHTC) by maintaining accurate records and supporting compliance audits.
• Collaborate with maintenance staff to ensure timely and high-quality property upkeep, contributing to a safe and pleasant living environment.
• Assist in preparing reports to monitor community performance and identify areas for improvement.

Qualifications

Position Requirements / Qualifications:

• Minimum of 2 years of property management experience, preferably in affordable housing.
• Familiarity with affordable housing programs (e.g., Project-Based Section 8, LIHTC) and compliance requirements.
• Experience with RealPage, OneSite, and JD Edwards (or similar property management software).
• Excellent communication and interpersonal skills, with a commitment to providing exceptional customer service.
• A proactive, problem-solving mindset with a passion for creating great living experiences.
• Ability to maintain confidentiality and navigate sensitive issues professionally.
• Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving. Engages in continuous learning and development, fosters collaboration, and ensures empathy, respect, and resident-centered interactions.

Compensation

• $22.00 - $24.00 per hour
• Annual Performance Bonus

Overview

Related Affordable spearheads Related's initiatives to preserve and enhance the nation's affordable housing supply. With over 50 years of experience, Related Affordable is renowned for its financing, preservation, and rehabilitation innovation. We manage one of the largest affordable housing portfolios in the U.S. and are committed to providing quality homes for all. Visit our website for more information: Related Affordable Housing.

We are an equal-opportunity employer committed to diversity and inclusion. Explore careers at Related.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Marketing and Sales