Assistant Community Manager

Sandalwood-Management,-Inc.; Brimfield Township (OH); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Rent discounts

Medical benefits

Dental and vision benefits

Company paid life insurance

401(k)

Paid holidays

Job summary

Sandalwood-Management, Inc. seeks an Assistant Community Manager for Copper Creek, a 182-unit property in Kent, OH. Assist the Community Manager in daily operations and lead in the Manager's absence. Build strong tenant relations and maintain accurate records and leases.

You will focus on rent collections, renewals, resident retention, and ensuring timely invoicing and vendor payments. Requires 2+ years in multifamily management and familiarity with Yardi. Competitive benefits available.

Qualifications

• Experience in multifamily property management is preferred.
• Strong admin and communication skills are required.
• Experience with Yardi is strongly preferred.

Responsibilities

• Maintain excellent customer service and respond quickly to inquiries and requests.
• Collect rents and post income within 24 hours of collection.
• Keep accurate property records, rent rolls, delinquency reports, and move-in/move-outs.

Skills

Customer service

Lease administration

Property management

Communication

Leadership support

Tools

Yardi

Job description

A growing property management firm is seeking an Assistant Community Manager to assist the Community Manager in the daily operation of our 182 unit property Copper Creek in Kent, OH.The assistant manager should be an organized, outgoing and friendly professional who supports the community manager in all aspects of property management. The focus of this position is to ensure the effective operation of the apartment community. This role is responsible for keeping accurate property records, leasing available units, tenant retention and assumes a leadership role in the absence of the Community Manager.WHAT YOU’LL DO:Maintain excellent customer service, delighting resident with proactive service and quick, accurate response to enquiries and requestsCollect rents and other receipts; Post and deposit rental and other income within 24 hours of collectionMaintain accurate records of all community transactions e.g. rent rolls, delinquency reports, move-in/move-outs, etc.Perform collection proceedings, eviction, and utility cut-offs as required on delinquent rents in a timely mannerEnsure that invoices are input and coded into the Accounts Payable for payment in a timely mannerEnsure all lease files are complete and continue to keep them current; maintain dead files in proper conditionPrepare and deliver all delinquency, eviction, and Notices to VacateReview lease files prior to move-inSchedule renewals or move-outsMaintain a resident retention plan by contacting lease renewals 65 days in advance, inspect community at least weekly (walk your property) and ensure all potential liability issues are corrected in a timely mannerConduct and supervise monthly market studiesAssume Community Manager’s responsibilities when not availableWHAT WE NEED:2+ years in Multifamily property management, proven track record of successExperience with Yardi property management software, strongly preferredStrong admin and communication skillsValid driver’s license, requiredSuccessfully pass pre-employment background check and drug test, requiredCOMPENSATION:Negotiable depending on role and experienceMonthly renewal commission and bonus opportunitiesBENEFITS:Rent discount options (eligibility requirements may apply)Medical, dental and vision benefits packages, company paid life insurance and 401(k)Paid holidays and vacation time