Assistant Community Manager

Sandalwood Management, Inc.; Brimfield Township (OH); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Rent discount options

Health benefits

401(k)

Paid holidays

Paid vacation

Job summary

Sandalwood Management, Inc. seeks an Assistant Community Manager for Copper Creek in Kent, OH (182 units). The role supports the Community Manager in daily operations, leases, and tenant retention at a mid-sized community.

You will handle records, rent collection, and renewals while stepping in for the Community Manager when needed. Compensation reflects hourly pay with incentive opportunities.

Qualifications

• 2+ years in multifamily property management.
• Experience with Yardi property management software.
• Strong admin and communication skills.
• Valid driver's license required.
• Pre-employment background check and drug test required.

Responsibilities

• Maintain excellent customer service with proactive responses to inquiries.
• Collect rents and post income within 24 hours of collection.
• Maintain accurate property records and rent rolls.
• Manage collections, evictions, and utility cut-offs as needed.
• Input and code invoices into Accounts Payable promptly.
• Keep lease files current and destroy obsolete documents properly.
• Prepare delinquency notices, evictions, and Notices to Vacate.
• Review lease files before move-in and schedule renewals.
• Lead in the Community Manager's absence and oversee daily ops.
• Support monthly market studies and property performance analysis.

Skills

Property management

Admin skills

Communication

Yardi

Tools

Yardi

Job description

Job Details: Job Location: Copper Creek - Kent, OH 44240, Salary Range: $24.00 - $26.00 Hourly, A growing property management firm is seeking an Assistant Community Manager to assist the Community Manager in the daily operation of our 182 unit property Copper Creek in Kent, OH.

The assistant manager should be an organized, outgoing and friendly professional who supports the community manager in all aspects of property management. The focus of this position is to ensure the effective operation of the apartment community. This role is responsible for keeping accurate property records, leasing available units, tenant retention and assumes a leadership role in the absence of the Community Manager.

Qualifications: WHAT YOU'LL DO:

• Maintain excellent customer service, delighting resident with proactive service and quick, accurate response to enquiries and requests
• Collect rents and other receipts; Post and deposit rental and other income within 24 hours of collection
• Maintain accurate records of all community transactions e.g. rent rolls, delinquency reports, move-in/move-outs, etc.
• Perform collection proceedings, eviction, and utility cut-offs as required on delinquent rents in a timely manner
• Ensure that invoices are input and coded into the Accounts Payable for payment in a timely manner
• Ensure all lease files are complete and continue to keep them current; maintain dead files in proper condition
• Prepare and deliver all delinquency, eviction, and Notices to Vacate
• Review lease files prior to move-in
• Schedule renewals or move-outs
• Maintain a resident retention plan by contacting lease renewals 65 days in advance, inspect community at least weekly (walk your property) and ensure all potential liability issues are corrected in a timely manner
• Conduct and supervise monthly market studies
• Assume Community Manager's responsibilities when not available

WHAT WE NEED:

• 2+ years in Multifamily property management, proven track record of success
• Experience with Yardi property management software, strongly preferred
• Strong admin and communication skills
• Valid driver's license, required
• Successfully pass pre-employment background check and drug test, required

COMPENSATION:

• Negotiable depending on role and experience
• Monthly renewal commission and bonus opportunities

BENEFITS:

• Rent discount options (eligibility requirements may apply)
• Medical, dental and vision benefits packages, company paid life insurance and 401(k)
• Paid holidays and vacation time