Leasing Consultant

Northland; Austin (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive Bonus Programs

401(k) + Company Match

Generous PTO

Employee Apartment Discounts

Educational & Vocational Assistance

Employee Assistance Program

Job summary

Northland is seeking a motivated Leasing Consultant to enhance our customer experience at Monterey Ranch in Austin, TX. The Leasing Consultant will partake in apartment leasing, assist prospective and current residents, and support our onsite team. This role requires strong communication and multitasking skills, and the ability to maintain professionalism in a fast-paced environment.

Ideal candidates will have previous sales or customer service experience, and be willing to work some weekends. Benefits include competitive bonuses, a 401(k) plan, generous PTO, and employee discounts.

Qualifications

• Previous sales or customer service experience is required.
• Strong communication skills and collaborative abilities.
• Ability to multitask and manage time effectively.

Responsibilities

• Perform apartment leasing and community-focused marketing.
• Tour prospective residents and manage resident retention.
• Handle inbound and outbound calls while multitasking.

Skills

Sales experience

Customer service experience

Strong communication skills

Multitasking

Job description

Northland is a privately held real estate private equity firm with core competencies in the acquisition, development, management, and long-term ownership of multifamily and mixed-use real estate throughout the United States.

About the Community: Monterey Ranch is a 1072-unit apartment community in south Austin, TX. Monterey Ranch amenities include 5 swimming pools, a state-of-the-art fitness center, 2 tennis courts, soccer field, and a community center with a movie theater.

About the Role: Northland is looking for a motivated Leasing Consultant to join our team. The Leasing Consultant represents Northland by delivering a top-tier customer experience to residents and prospects. In this role, responsibilities include, but are not limited to, apartment leasing, touring prospective residents, current resident retention, and satisfaction, as well as community-focused marketing. The day-to-day will consist of managing inbound and outbound calls, multi-tasking to balance walk-ins and scheduled appointments, and supporting the onsite team with other tasks as needed.

Northland's leasing team always maintains the highest level of professionalism and customer service when working with our residents, vendors, and guests. As part of our promise to deliver a top-tier experience to our residents, leasing team members will assist on weekends as needed.

Qualifications & Requirements: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Previous sales or customer service experience is required.
• The ability to multitask and manage time effectively while adhering to certain deadlines.
• Strong communication skills and the ability to work collaboratively with employees, residents, and vendors.
• Working weekend shifts may be required for this role and will be discussed in the interview process.
• Travel may be required to assist other properties as needed, or to attend training classes.
• May be required to operate a golf cart to travel around the property.

Physical Requirements:

• Must be able to stand, walk, and/or sit for extended periods of time, climb, bend, and squat.
• Must be able to occasionally push, pull, lift, and carry weights up to 50 pounds.
• Must be able to work inside and outside in all weather conditions.

Benefits Highlights:

• Competitive Bonus Programs
• 401(k) + Company Match
• Generous PTO (including birthdays & well-being time)
• Employee Apartment Discounts
• Educational & Vocational Assistance
• Employee Assistance Program

Northland is a proud Equal Opportunity Employer and a Drug Free Workplace.