Assistant Community Manager

Northland; Marlborough (SC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive bonus structure

401(k) + Company Match

Generous PTO

Employee apartment discounts

Employee assistance program

Educational & vocational assistance

Job summary

Northland is seeking an Assistant Community Manager to support the Community Manager at The Standard, a 280-unit multifamily community on James Island in Charleston, SC. The role focuses on daily operations, enforcing company policies, and supervising leasing and maintenance staff in the manager's absence.

You will help manage rent collection, delinquency, budgeting, and profitability while delivering top-notch resident service.

Qualifications

• At least two years of experience in a sales or customer-facing role.
• Hospitality or property management experience preferred.
• Ability to multitask and meet deadlines.
• Strong communication and collaboration with staff, residents, and vendors.
• Weekend shifts may be required; travel may be required.
• May operate a golf cart on property.

Responsibilities

• Assist Community Manager with day-to-day operations at the community.
• Supervise leasing and maintenance staff in the manager's absence.
• Oversee rent collection and delinquency management.
• Contribute to profitability, cost control, and operating budget maintenance.
• Maintain high level of professionalism and resident experience.

Skills

Customer service

Multitasking

Communication

Weekend shifts

Travel

Job description

Northland is a privately held real estate private equity firm with core competencies in the acquisition, development, management, and long-term ownership of multifamily and mixed-use real estate throughout the United States.

About the Community:

The Standard is a 280-unit community on the James Island in Charleston, SC. Residents at the Standard can enjoy the many amenities, such as a resort-style saltwater pool with tanning ledge, 24-hour fitness center, gourmet demonstration kitchen, and outdoor gas grilling and picnic area.

About the Role:

Northland is seeking an Assistant Community Manager to support the Community Manager with day-to-day operations at the community. The Assistant Manager monitors and enforces compliance with all company policies and procedures, assists with the supervision of leasing and maintenance staff in the absence of the manager, and oversees rent collection and delinquency. In collaboration with the Community Manager, the Assistant Manager will also be responsible for profitability, cost control, and maintaining the operating budget.

Northland's management team always maintains the highest level of professionalism and customer service when working with our residents, vendors, and guests. As part of our promise to deliver a top-tier experience to our residents, the Assistant Community Manager will be expected to proactively manage any concerns escalated to management as we strive to provide the best living experience at our communities.

Qualifications & Requirements:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• At least two years of experience in a sales or customer-facing role is required. Hospitality or property management experience is strongly preferred.
• The ability to multitask and manage time effectively while adhering to certain deadlines.
• Strong communication skills and the ability to work collaboratively with staff, residents, and vendors.
• Working weekend shifts may be required for this role and will be discussed in the interview process.
• Travel may be required to assist other properties as needed, or to attend training classes.
• May be required to operate a golf cart to travel around the property.

Physical Requirements:

• Must be able to stand, walk, and/or sit for extended periods of time, climb, bend, and squat.
• Must be able to occasionally push, pull, lift, and carry weights up to 50 pounds.
• Must be able to work inside and outside in all weather conditions.

Benefits Highlights:

• Competitive Bonus Structure
• 401(k) + Company Match
• Generous PTO (including birthdays & well-being time)
• Employee Apartment Discounts
• Employee Assistance Program
• Educational & Vocational Assistance

Northland is a proud Equal Opportunity Employer and a Drug Free Workplace.