Assistant Community Director — Leasing & Property Operations

Apartment Management Professionals; Austin (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Apartment Management Professionals in Austin, TX seeks an Assistant Community Director to support the Community Director with daily operations, leasing activities, rent collection, and financial reporting.

The role requires at least three years of property management experience, strong communication and organizational skills, and proficiency in Microsoft Office. ResMan experience is preferred. The position emphasizes leadership and top-notch customer service in a fast-paced environment.

Qualifications

• Minimum of three (3) years of property management experience.
• High school diploma or equivalent required; bachelor’s degree preferred.
• Excellent written and verbal communication skills, with the ability to engage effectively across digital platforms and in-person.
• Strong interpersonal skills to build and maintain relationships with residents, team members, and stakeholders.
• Proficiency in Microsoft Office and related software; experience with ResMan is preferred.

Responsibilities

• Support the Community Director in managing daily property operations and addressing resident needs.
• Foster positive relationships with prospective residents by providing information and addressing inquiries.
• Ensure timely rent collection and accurate posting of payments.
• Oversee the eviction process for delinquent accounts, following legal requirements when applicable.
• Train and mentor staff, demonstrating effective leasing and sales techniques.
• Prepare and execute detailed, legally compliant lease agreements.
• Manage financial processes, including income verification, payment processing, and default procedures.
• Assist in planning, coordinating, and participating in resident social events.
• Monitor local housing and rental market trends, contributing to submarket data collection.
• Serve as the acting Community Director in their absence.

Skills

Property management

Communication

Organizational skills

Leadership

Customer service

Multitasking

Education

High school diploma

Bachelor's degree preferred

Tools

ResMan

Microsoft Office

Job description

Apartment Management Professionals in Austin, TX seeks an Assistant Community Director to support the Community Director with daily operations, leasing activities, rent collection, and financial reporting.

The role requires at least three years of property management experience, strong communication and organizational skills, and proficiency in Microsoft Office. ResMan experience is preferred. The position emphasizes leadership and top-notch customer service in a fast-paced environment.