Assistant Community Director - Elevate Resident Experience

Socket.dev; Wilmington (NC); On-site; USD 50,000 - 60,000; Full time

Job summary

Bedrock's Assistant Community Directors are essential to the property's overall success supporting the day to day operations while ensuring our residents' satisfaction.

Our next Assistant Community Director will ensure efficient operations by assisting in the management of vendor relations, ensuring timely property maintenance, providing data and information for reporting and financial oversight, while assisting to meet the leasing and financial goals and performance of your community.

Qualifications

• Excellent verbal and written communication with residents, vendors, and team members.
• Strong organizational skills to manage multiple priorities and deadlines.
• Customer service focus with a proactive mindset to improve resident satisfaction.
• Ability to meet occupancy and revenue targets while monitoring financial performance.

Responsibilities

• Provide exemplary customer service to residents and proactively solve issues.
• Assist in financial management by creating daily and weekly reports.
• Ensure compliance with fair housing and applicable laws.
• Support development of professional skills and growth within the role.
• Represent BEDROCK professionally to residents, vendors, and owners.

Skills

Communication

Organization

Customer service

Occupancy & revenue

Staff management

Professionalism

Attention to detail

Active listening

Energetic

Team collaboration

Education

1 year of multi-family property management experience

Job description

Bedrock's Assistant Community Directors are essential to the property's overall success supporting the day to day operations while ensuring our residents' satisfaction.

Our next Assistant Community Director will ensure efficient operations by assisting in the management of vendor relations, ensuring timely property maintenance, providing data and information for reporting and financial oversight, while assisting to meet the leasing and financial goals and performance of your community.