Assistant Community Association Operations Lead

FirstService Residential; Boca Raton (FL); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Full benefits

Time off and holidays

401k with company match

Occasional travel

Job summary

FirstService Residential in Boca Raton, FL is seeking an Assistant Community Association Manager to support the management of residential properties in line with company policies and standards. You will gain experience in lease administration, income/expense management, facilities management, and tenant relations.

The role requires 2+ years in on-site management, a business-related degree, and CAM certification (preferred).

Qualifications

• Two (2) years of experience as an on-site manager managing the property or building operations, such as staff and service contracts, preferred.
• Bachelor’s degree in business or related field.
• Certified and Licensed by the State of Florida for Community Association Management (CAM) preferred.
• Strong working knowledge of customer service principles and practices.
• Ability to read, analyze, and interpret technical procedures, leases, regulations or documents with a similar degree of complexity.
• Strong interpersonal skills.
• Computer literacy: Proficiency and working knowledge of Microsoft Office Applications.

Responsibilities

• Acquires and maintains current knowledge of state regulatory agency statutes and each client’s community’s documents, policies and procedures.
• Assists with the field activities associated with a property or group of properties.
• Oversees the tracking and response to tenant service requests.
• Maintains tenant relation program and regular positive communication with each tenant.
• Performs quarterly property inspections.
• Coordinates insurance requirements for properties and associated vendors.
• Responsible for the development preparation and distribution of tenants’ manuals, emergency procedures and other necessary formalized tenant communication.
• Responsible for the preparation of check runs, capital trackers and funds and all other forms for approval by Community Association Manager.
• Assists in preparation of monthly reports.
• Assists in the development of operating and capital budgets.
• Assumes all other duties and responsibilities as directed by Community Association Manager.
• Establishes and maintain industry contacts and relationships in the property's marketplace through involvement in trade organizations, property management and real estate associations and networking opportunities with vendor outreach and peer groups.
• Creates the culture needed to enhance, promote and execute daily positive interaction among members of the building management team.
• Follows safety procedures and maintains a safe work environment.

Skills

On-site management

Customer service

Interpersonal skills

Reading comprehension

MS Office

Education

Bachelor’s degree in business or related field

Florida CAM certification

Florida CAM license

Tools

Microsoft Office

Job description

FirstService Residential in Boca Raton, FL is seeking an Assistant Community Association Manager to support the management of residential properties in line with company policies and standards. You will gain experience in lease administration, income/expense management, facilities management, and tenant relations.

The role requires 2+ years in on-site management, a business-related degree, and CAM certification (preferred).