Assistant Community Association Manager

Associa; Two Bridges (NJ); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Disability insurance

Wellness programs

Job summary

Associa seeks a proactive Community Manager Assistant in New Jersey to support resident relations and property operations within our managed communities. You will help organize events, assist with inquiries, and promote a positive living environment by liaising between residents and the management team.

You will coordinate communications, manage records, and help maintain social media presence to highlight community activities and updates. This role emphasizes service excellence and teamwork.

Qualifications

• High School Diploma or GED required.
• Minimum one year of customer service experience.
• Proficient with Microsoft Office (Word, Excel, Outlook).
• Strong business writing; grammar and punctuation proficient.
• Customer service best practices and conflict resolution knowledge.
• Ability to handle confidential information with discretion.
• Strong time management and ability to meet deadlines.
• Ability to interpret verbal or written instructions.

Responsibilities

• Act as a liaison between residents and the property management team, addressing concerns, organizing community events, and promoting a positive living environment.
• Assist in day-to-day operations, including managing inquiries, maintaining records, and coordinating property-related communications.
• Help curate and maintain social media platforms to promote community events, share updates, and engage with residents online.
• Collaborate with the Community Manager to ensure effective communication channels between residents, management, and other stakeholders.

Skills

Customer service

MS Office

Business communications

Confidentiality

Time management

Instruction interpretation

Conflict resolution

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Are you passionate about fostering vibrant communities and ensuring residents’ satisfaction? Join our dynamic team at Associa, a leading property management company dedicated to enhancing the living experience in our managed properties. We are currently seeking a proactive and enthusiastic Community Manager Assistant to support our community management initiatives.

What We Offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

How Our Employees Make an Impact:

Our Community Manager Assistants play a crucial role in fostering a sense of community within our managed properties. Such responsibilities include:

• Act as a liaison between residents and the property management team, addressing concerns, organizing community events, and promoting a positive living environment.
• Assist in day-to-day operations, including managing inquiries, maintaining records, and coordinating property-related communications.
• Help curate and maintain social media platforms to promote community events, share updates, and engage with residents online.
• Collaborate with the Community Manger to ensure effective communication channels between residents, management, and other stakeholder

Requirements

• High School Diploma or GED.
• Minimum one year experience in customer service.
• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Knowledge of customer service best practices and conflict resolution techniques at a proficient level.
• Ability to maintain confidentiality and discretion in the performance of all duties and responsibilities.
• Able to prioritize, manage time, and meet deadlines.
• Able to interpret verbal and/or written instructions at a proficient level.

Company Description

With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com .

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