Assistant Community Association Manager

Associa; Gilford (NH); On-site; USD 48,000 - 62,000; Full time

Job summary

Associa is seeking an Assistant Community Association Manager to support community associations and properties. You will work closely with Community Managers and serve homeowners, board members, vendors, and committees.

This role focuses on administrative and operational support, including data maintenance, board materials, and budget assistance. Strong communication, organization, and technology skills are essential to keep communities thriving.

Qualifications

• 1–2 years of community/property management experience preferred.
• Exceptional time management and ability to multitask.
• Confident communicator who can build trust with residents and boards.
• Proactive, positive problem-solver in a fast-moving environment.
• Comfortable with technology and common property management systems.

Responsibilities

• Serve as primary contact between homeowners and Board of Directors.
• Support daily operations in line with policies and management agreements.
• Perform property inspections and ARC requests.
• Maintain homeowner databases and organize records.
• Prepare materials for Board meetings and attend as needed.
• Assist in reviewing monthly financial reports and budget discussions.
• Monitor delinquencies and assist in collections follow-up.
• Support portfolio managers on routine tasks and projects.
• Engage with residents during community events to foster positive experiences.

Skills

Communication

Time management

Problem solving

Team collaboration

Technology proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Property management software

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Come work at Associa! We are an industry leader in community association management and we are looking for a talented Assistant Community Association Manager to join our team. If you're serious about your next move, Associa is an excellent place to grow your career.

We’re looking for a motivated and detail-driven Assistant Community Association Manager to join our team! In this fast-paced role, you’ll provide vital administrative and operational support to assigned community associations and properties. You’ll work hand-in-hand with Community Managers and serve as a helpful, professional resource for homeowners, board members, vendors, and committees alike.

This is a great opportunity for someone who thrives on variety, values strong community connections, and enjoys solving problems while keeping things running smoothly behind the scenes.

Duties and Responsibilities (may include but not limited to):

• Be a go-to point of contact—communicating effectively between homeowners and the Board of Directors.
• Help manage daily operations in alignment with the Association’s policies, procedures, and management agreement.
• Perform property inspections and assist with Architectural Review Committee (ARC) requests.
• Maintain and update homeowner databases to keep everything current and organized.
• Prepare materials for Board meetings and attend as needed.
• Support review of monthly financial reports and assist in budget‑related discussions.
• Monitor delinquencies and aid in collections follow‑up.
• Keep unit and contract files up‑to‑date and audit‑ready.
• Jump in on routine tasks and special projects to support portfolio managers.
• Participate in community events, helping to foster positive resident experiences.

Requirements

• 1-2 years of community/property management experience preferred
• Exceptional time management skills and the ability to juggle multiple tasks with ease.
• A confident communicator who can build trust and rapport with residents, board members, and team members.
• A natural problem-solver with a proactive and positive mindset.
• Someone who thrives in a fast‑moving environment and can pivot when needed.
• Detail‑oriented, self‑motivated, and team‑oriented—you make things happen!
• Comfortable with technology, especially Microsoft Office and common property management systems.
• High school diploma or equivalent required.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.