Assistant Club Manager - Member Services & Operations

Ignite Fitness Holdings; Greeneville (TN); In loco; USD 40.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive Salary & 401K plan

Health benefits (medical, dental, VHD)

Paid Time Off

Free Black Card membership

Descrizione del lavoro

Planet Fitness in Greeneville, TN is seeking an Assistant Manager to oversee front desk operations and support the General Manager. This full-time role requires a customer-focused leader who can multi-task in a fast-paced environment.

Responsibilities include supervising front desk staff, assisting with interviews, monitoring inventory and sales metrics, ensuring clean, welcoming facilities, coaching team members, covering shifts, and participating in audits and disciplinary actions as needed.

Competenze

• High School Diploma or equivalent required; Associates degree preferred.
• 6 months supervisor/manager experience in a high-volume restaurant or retail setting.
• Bi-lingual preferred.
• Familiarity with Microsoft Office applications (Word, Excel).

Mansioni

• Oversee front desk personnel and assist the General Manager.
• Support front-of-house operations and ensure a welcoming club environment.
• Assist in interviewing and recruiting for front desk and fitness staff.
• Monitor inventory and review daily/weekly/monthly sales figures with GM to identify opportunities.
• Communicate and uphold company standards; model the organization’s mission and values.
• Lead by example in punctuality, dress code, friendliness, and cleanliness.
• Coordinate disciplinary actions and shift coverage when needed.
• Mentor staff through training and performance reviews.
• Perform other duties as assigned by the Club Manager.

Conoscenze

Basic computer proficiency

Multitasking

Customer service

Supervisory skills

Flexibility

Communication skills

Formazione

High School Diploma or Equivalent

Associates degree preferred

Strumenti

Microsoft Word

Microsoft Excel

Descrizione del lavoro

Planet Fitness in Greeneville, TN is seeking an Assistant Manager to oversee front desk operations and support the General Manager. This full-time role requires a customer-focused leader who can multi-task in a fast-paced environment.

Responsibilities include supervising front desk staff, assisting with interviews, monitoring inventory and sales metrics, ensuring clean, welcoming facilities, coaching team members, covering shifts, and participating in audits and disciplinary actions as needed.