Assistant Club Manager in Training: Lead & Elevate Club

bjswholesaleclub; Davenport (IA); On-site; USD 54,000 - 73,000; Full time

Job summary

BJ’s Wholesale Club is seeking a Senior Store Operations Leader to guide daily operations across departments, drive performance, and ensure exceptional member service. You’ll recruit and develop talent, manage labor, and uphold safety and quality standards in a fast-paced club environment.

Ideal candidates bring 4+ years of retail operations management experience, strong leadership and communication skills, and a proven ability to drive results while maintaining high standards for service and

Qualifications

• 4+ years of experience as a retail store, supermarket, or warehouse operations manager required.
• A strong drive for results and solid work ethic is required. Must be honest, straight-forward and committed to providing high levels of service to members.
• Excellent communication skills required. Must be able to lead and motivate a large team.
• Solid understanding of shrink controls, staff development, merchandising, customer service, problem solving, and conflict resolution required.
• Demonstrated leadership capabilities, including managing/supervising cross-functional teams, training team members, and driving and communicating results.
• Knowledge of store operations, membership, front-line, gas station, tire bay, maintenance, receiving, and omni procedures required.
• Completion of company training program preferred.
• High school diploma and/or college degree preferred.
• Basic computer knowledge (MS Word, MS Excel, Email) required.
• Must be able to obtain and maintain Servsafe certification.
• Forklift operator required.
• Open shift availability required.
• At least 18 years of age.

Responsibilities

• Provide Strategic Department Leadership: Oversee daily operations across assigned departments with focus on business acumen and performance.
• Recruit, Hire, and Onboard Team Members: Manage hiring, onboarding, and certification processes.
• Oversee Labor Planning and Scheduling: Create schedules aligned with trends and budget targets.
• Drive Sales, Inventory Control, and Shrink Management: Lead key operational processes for in-stock conditions and profitability.
• Champion Member Experience Standards: Model GAA and GOLD service standards across departments.
• Execute Operational Readiness: Ensure departments are clean, stocked, safe, and ready each day.

Skills

Retail operations

Leadership

Communication

Team management

Problem solving

Education

High school diploma preferred

College degree preferred

Tools

MS Word

MS Excel

Forklift operation

ServSafe certification

Job description

BJ’s Wholesale Club is seeking a Senior Store Operations Leader to guide daily operations across departments, drive performance, and ensure exceptional member service. You’ll recruit and develop talent, manage labor, and uphold safety and quality standards in a fast-paced club environment.

Ideal candidates bring 4+ years of retail operations management experience, strong leadership and communication skills, and a proven ability to drive results while maintaining high standards for service and