Assistant Club Manager – Fitness & Member Experience

Planet Fitness; Peru (IL); Presencial; USD 33.000 - 35.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical Insurance

PTO

Free Black Card Membership

401(k) Plan

FSA

Resumo da vaga

Planet Fitness Peru, IL is seeking an Assistant Manager to support the Club Manager with daily operations, uphold the Judgement Free Zone, drive membership growth, and maintain a clean, welcoming environment.

You will lead front desk and cleaning staff, supervise scheduling, handle member requests, and promote outstanding customer service. This on-site, day-shift role requires a candidate with strong leadership, communication, and problem-solving skills, plus CPR/AED and tanning certifications.

Qualificações

• Must be 18 years of age or older.
• Onsite work only; this is not a remote position.
• Superior customer service skills in the fitness industry preferred.
• Strong leadership, communication and conflict resolution skills.
• Hardworking, enthusiastic and energetic.
• Obtain and maintain CPR/AED Certification within required timeframes.
• Obtain Tanning Certification within company required timeframes.
• High School Diploma or Equivalent.

Responsabilidades

• Support hiring, training, and performance management of team members.
• Supervise, train, and motivate front desk and cleaning staff to provide excellent member service.
• Lead by example to promote a positive and team-oriented work environment.
• Motivate and coach staff to ensure team performance meets company standards.
• Support staff scheduling and time management.
• Manage all daily club operations, ensuring areas are clean, safe, and fully functional.
• Enforce club policies and safety procedures.
• Assist with scheduling and supervising staff.
• Perform front desk functions including answering phones, member sign-ups, and tours.
• Handle member requests and questions; maintain facility cleanliness and inventory.

Conhecimentos

Customer service

Leadership

Communication

Conflict resolution

Problem solving

CPR/AED Certification

Tanning Certification

Hardworking

Energetic

Formação

High School Diploma or Equivalent

Ferramentas

Microsoft Office Suite

Descrição da vaga

Planet Fitness Peru, IL is seeking an Assistant Manager to support the Club Manager with daily operations, uphold the Judgement Free Zone, drive membership growth, and maintain a clean, welcoming environment.

You will lead front desk and cleaning staff, supervise scheduling, handle member requests, and promote outstanding customer service. This on-site, day-shift role requires a candidate with strong leadership, communication, and problem-solving skills, plus CPR/AED and tanning certifications.