Assistant Club Manager: Elevate Member Experience

Planet Fitness-United Fitness Partners; Bryan (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Planet Fitness Bryan, TX is seeking an Assistant Club Manager to help oversee daily club operations, ensure an exceptional member experience, and support the Club Manager in maintaining a high-energy Judgement Free Zone.

This role requires self-motivation, leadership, and a commitment to Planet Fitness Core Values. You will help recruit, train, and develop team members while upholding cleanliness and safety standards across the club.

Qualifications

• Must be 18 years of age or older.
• High School Diploma/GED or equivalent.
• Excellent customer service with a high level of member care.
• Experience leading teams in retail or fitness environments.
• Self-starter with enthusiasm for creating great member experiences.
• Well organized, reliable, detail oriented and able to work with minimal supervision.

Responsibilities

• Assist in interviewing and recruitment by completing initial phone interviews of member service representatives and fitness trainers.
• Able to drive club metrics in alignment with business performance.
• Lead by example and inspire teammates to deliver +1% service to build Raving Fans and operational excellence.
• Monitor inventory and review daily/weekly/monthly sales numbers with club manager to identify opportunities and modify execution.
• Uphold company standards to deliver the mission and values; manage a clean, friendly, and well-maintained club.
• Ensure teammates consistently execute the basics in punctuality, dress code compliance, friendliness, and cleanliness.
• Assist in overseeing club audits to ensure that all areas of the club are clean, neat, organized, and in 'like new' condition.
• Front End employees to promote career growth through training, development, and performance assessment.
• Perform other duties as assigned by the Club Manager.

Skills

Customer service

Team leadership

Self-motivation

Detail oriented

Education

High School Diploma/GED

Job description

Planet Fitness Bryan, TX is seeking an Assistant Club Manager to help oversee daily club operations, ensure an exceptional member experience, and support the Club Manager in maintaining a high-energy Judgement Free Zone.

This role requires self-motivation, leadership, and a commitment to Planet Fitness Core Values. You will help recruit, train, and develop team members while upholding cleanliness and safety standards across the club.