Assistant Club Manager: Lead a High-Energy, Member-First Gym

Planet Fitness-United Fitness Partners; Allen (TX); On-site; USD 38,000 - 48,000; Full time

Job summary

Planet Fitness in Allen, TX seeks an Assistant Club Manager to support club operations, ensure a premier member experience, and help drive financial stability. You will work with a dynamic team in a high-energy, Judgement Free Zone, delivering top service and daily excellence.

You'll interview and recruit front-line staff, monitor metrics with the Club Manager, and mentor teammates to maintain a clean, welcoming environment.

Qualifications

• Must be 18+ years of age.
• High School Diploma/GED equivalent.
• Excellent Customer Service skills with a high degree of member care.
• Experience leading teams in the retail or fitness environment.
• Self-starter, motivated and enthusiastic about creating the best experience for members.
• Well organized, reliable, detail oriented, and able to work without direct supervision in a team environment.

Responsibilities

• Assist in the interviewing and recruitment process by completing initial phone interviews of member service representatives and fitness trainers.
• Able to drive club metrics in alignment with business performance.
• Lead by example and inspire teammates to deliver +1% service to build Raving Fans and operational excellence.
• Monitor inventory and review daily/weekly/monthly sales numbers with club manager to identify opportunities and modifies execution as needed to improve performance.
• Uphold company standards to deliver the mission and values; manage a clean, friendly, and wellmaintained club.
• Ensure teammates consistently execute the basics in punctuality, dress code compliance, friendliness, and cleanliness.
• Assist in overseeing club audits to ensure that all areas of the club are clean, neat, organized, and in "like new" condition.
• Front End employees to promote career growth through training, development, and performance assessment.
• Perform other duties as assigned by the Club Manager.

Skills

Customer service

Team leadership

Retail/fitness experience

Self-starter

Organized

Education

High School Diploma/GED

Job description

Planet Fitness in Allen, TX seeks an Assistant Club Manager to support club operations, ensure a premier member experience, and help drive financial stability. You will work with a dynamic team in a high-energy, Judgement Free Zone, delivering top service and daily excellence.

You'll interview and recruit front-line staff, monitor metrics with the Club Manager, and mentor teammates to maintain a clean, welcoming environment.