Assistant Center Manager: Elevate Guest Experience & Sales

LMAF Wax Group; Memphis (TN); Presencial; USD 21 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Discounted waxing services

Competitive hourly wage + bonuses

Employer-paid life and AD&D insurance

Employer-subsidized health insurance

Paid time off

Referral programs

Resumo da oferta

European Wax Center is seeking an Assistant Center Manager to oversee daily center operations, drive sales, and deliver exceptional guest service in a fast-paced beauty environment. You will lead by example, coach associates, manage recruiting, and ensure a clean, welcoming center while implementing high-performing systems.

The role emphasizes leadership, training, and a passion for beauty, with competitive hourly pay plus performance bonuses and benefits.

Qualificações

• Must have proven track record of success with sales and customer service.
• Effective communication skills in all situations such as guest relations, conflict resolution, individual coaching and group presentations.
• Enthusiasm for the brand and beauty industry.
• Outgoing, energetic, resourceful and detail oriented.
• Demonstrate the ability to evaluate issues, establish priorities and pivot direction when necessary.

Responsabilidades

• Leading by example and infusing the team with a passion for creating outstanding guest experiences
• Ensuring every guest has a memorable and inviting experience
• Training & coaching Associates
• Supporting and enhancing a positive, fun and performance-oriented workplace culture
• Recruiting, training and retaining Sales Associates and Estheticians
• Selling Wax Passes
• Overseeing loss prevention, expense control and center cleanliness
• Fostering a positive work environment that encourages new ideas and innovative problem solving
• Implementing and executing systems/processes consistent with a high performing franchise
• Organizing outreach and marketing events
• Demonstrating success as an effective trainer and motivator to your team

Conhecimentos

Sales experience

Customer service

Communication

Leadership

Coaching

Descrição da oferta de emprego

European Wax Center is seeking an Assistant Center Manager to oversee daily center operations, drive sales, and deliver exceptional guest service in a fast-paced beauty environment. You will lead by example, coach associates, manage recruiting, and ensure a clean, welcoming center while implementing high-performing systems.

The role emphasizes leadership, training, and a passion for beauty, with competitive hourly pay plus performance bonuses and benefits.