Assistant Center Manager - Drive Sales & Guest Experience

LMAF Wax Group; New Orleans (LA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Discounted waxing services

Performance bonuses

Life insurance

Health insurance

Paid time off

Referral programs

Job summary

European Wax Center in New Orleans, LA is seeking an Assistant Center Manager to support daily center operations, drive sales, and deliver exceptional customer service.

You will lead by example, coach Associates, recruit and retain staff, and oversee marketing events while maintaining a high-performing, positive workplace culture. Competitive pay with performance bonuses accompanies this role.

Qualifications

• Must have proven track record of success with sales and customer service
• Effective communication skills in all situations such as guest relations, conflict resolution, individual coaching and group presentations
• Enthusiasm for the brand and beauty industry
• Outgoing, energetic, resourceful and detail oriented
• Demonstrate the ability to evaluate issues, establish priorities and pivot direction when necessary
• Able to work a flexible schedule including days, evenings and weekends

Responsibilities

• Leading by example and infusing the team with a passion for creating outstanding guest experiences
• Ensuring every guest has a memorable and inviting experience
• Training & coaching Associates
• Supporting and enhancing a positive, fun and performance-oriented workplace culture
• Recruiting, training and retaining Sales Associates and Estheticians
• Selling Wax Passes
• Overseeing loss prevention, expense control and center cleanliness
• Fostering a positive work environment that encourages new ideas and innovative problem solving
• Implementing and executing systems/processes consistent with a high performing franchise
• Organizing outreach and marketing events
• Demonstrating success as an effective trainer and motivator to your team

Job description

European Wax Center in New Orleans, LA is seeking an Assistant Center Manager to support daily center operations, drive sales, and deliver exceptional customer service.

You will lead by example, coach Associates, recruit and retain staff, and oversee marketing events while maintaining a high-performing, positive workplace culture. Competitive pay with performance bonuses accompanies this role.