Assistant Cafe Manager - Milwaukee

Colectivo Coffee; Milwaukee (WI); On-site; USD 48,000 - 53,000; Full time

Job summary

Colectivo Coffee in Milwaukee is seeking an Assistant Café Manager to lead daily operations, uphold our Mission and Values, and deliver a remarkable guest experience.

You will manage staff, drive financial results, train coworkers, and plan strategically for the café. This role requires a college degree in business or two years of supervisory experience, POS proficiency, and flexible hours including evenings and weekends. Join a hands-on team that values quality, service, and community.

Qualifications

• College degree in business or 2 years supervisory experience.
• Proficient with POS systems and basic business math.
• Willing to work evenings, weekends, and holidays.

Responsibilities

• Ensure café delivers strong financial results per budget.
• Foster accountability and continuous improvement via SOPs.
• Train and develop co-workers for higher performance.
• Delegate responsibilities using Café Functional Architecture Model.
• Ensure exceptional customer experience with people, products, environments.
• Lead by example with a positive, inviting tone.
• Participate in long-term strategic planning of the café.

Skills

POS proficiency

Computer skills

Mathematics for business

Leadership

Team training

Education

College degree in business or 2 years supervisory experience

Tools

POS systems

Microsoft Office

Job description

Job Type: Full-time

Title: Assistant Café Manager

Department: Retail

Reports to: Area Manager

Status: Full Time

Exempt: Exempt

COLECTIVO JOB DESCRIPTION

Position Summary

The Assistant Café Manager will provide leadership to deliver a remarkable experience for our customers and co-workers as it relates to Colectivo Coffee’s Mission and Values.

Specific Responsibilities

• Provides café’s positive financial results in accordance to budget.
• Helps to create and maintain a culture of accountability and continuous improvement that adheres to Standard Operating Procedures (SOPs) and processes.
• Train and develop co-workers for the responsibilities of their jobs, which ensure a high level of their overall performance.
• Delegate specific responsibilities using Café Functional Architecture Model.
• Ensures the café’s coffee, food and administrative functions provide a remarkable customer experience with Colectivo’s people, products and environments.
• Lead by example by maintaining a positive and lively tone that is inviting and encouraging to our customers and co-workers.
• Participates in long-term, strategic planning of café.

Education/Qualifications

• College degree in a business-related field and/or a minimum of two years work experience in a management or supervisory position.

Requirements

• Proficient skill level for POS and computer programs.
• Knowledge of basic mathematics for business usage.
• Availability and flexibility for schedule that includes evenings, weekends and holidays.
• Ability to shift to another cafe within the given market you are being hired for when there is a business need and/or development need, as directed by the organization
• Ability to stand for extended periods of time, reach, bend and lift a minimum of 50lbs.
• Ability to see, read and write in English.
• Minimum of 40 hours/week

Salary Description

$48,000-$53,000