Assistant Cafe Manager - Milwaukee

Colectivo Coffee Roasters; Milwaukee (WI); On-site; USD 42,000 - 65,000; Full time

Job summary

Colectivo Coffee Roasters in Milwaukee is looking for an Assistant Café Manager to lead daily operations and deliver a remarkable experience for customers and team members in line with our mission and values.

The role requires a college degree or at least two years of supervisory experience, strong POS skills, and the ability to work evenings, weekends, and holidays while supporting growth and hands-on leadership.

Qualifications

• College degree in a business-related field or a minimum of two years in a management or supervisory role.
• Proficient skill level for POS and computer programs.
• Availability and flexibility for schedule including evenings, weekends and holidays.

Responsibilities

• Provide leadership to deliver a remarkable customer and coworker experience.
• Maintain culture of accountability and adherence to SOPs.
• Train and develop coworkers for performance in their roles.
• Delegate responsibilities using Café Functional Architecture Model.
• Ensure café operations meet financial and operational targets.
• Lead by example with a positive, inviting demeanor.
• Participate in long-term strategic planning for the café.

Skills

POS proficiency

Management

Business math

Flexible scheduling

Education

College degree or 2+ years management

Job description

Description

COLECTIVO JOB DESCRIPTION

Title: Assistant Café Manager

Department: Retail

Reports to: Area Manager

Status:Full Time

Exempt: Exempt

POSITION SUMMARY

The Assistant Café Manager will provide leadership to deliver a remarkable experience for our customers and co-workers as it relates to Colectivo Coffee’s Mission and Values.

SPECIFIC RESPONSIBILITIES

• Provides café’s positive financial results in accordance to budget.
• Helps to create and maintain a culture of accountability and continuous improvement that adheres to Standard Operating Procedures (SOPs) and processes.
• Train and develop co-workers for the responsibilities of their jobs, which ensure a high level of their overall performance.
• Delegate specific responsibilities using Café Functional Architecture Model.
• Ensures the café’s coffee, food and administrative functions provide a remarkable customer experience with Colectivo’s people, products and environments.
• Lead by example by maintaining a positive and lively tone that is inviting and encouraging to our customers and co-workers.
• Participates in long-term, strategic planning of café.

EDUCATION/QUALIFICATIONS

• College degree in a business-related field and/or a minimum of two years work experience in a management or supervisory position.

Requirements

REQUIREMENTS

• Proficient skill level for POS and computer programs.
• Knowledge of basic mathematics for business usage.
• Availability and flexibility for schedule that includes evenings, weekends and holidays.
• Ability to shift to another cafe within the given market you are being hired for when there is a business need and/or development need, as directed by the organization
• Ability to stand for extended periods of time, reach, bend and lift a minimum of 50lbs.
• Ability to see, read and write in English.
• Minimum of 40 hours/week