Assistant Cafe Manager - Chicago

Colectivo Coffee; Chicago (IL); On-site; USD 50,000 - 55,000; Full time

Job summary

Colectivo Coffee is seeking an Assistant Café Manager in Chicago to lead daily operations and staff, delivering a remarkable customer and coworker experience in line with the company’s mission.

The role is full-time and reports to the Café Manager, with duties spanning financial stewardship, SOP adherence, coworker development, and strategic café planning.

Qualifications

• College degree in business-related field or a minimum of two years work experience in a management or supervisory position.
• Proficient with POS and computer programs.
• Strong math skills for business use.
• Availability for evenings, weekends and holidays.
• Able to shift to another cafe within the market when there is a business need.
• Able to stand for extended periods and lift a minimum of 50lbs.
• Must read and write in English.
• Minimum of 40 hours per week.

Responsibilities

• Provides café’s positive financial results in accordance to budget.
• Help to create and maintain a culture of accountability and continuous improvement that adheres to Standard Operating Procedures (SOPs) and processes.
• Train and develop co-workers for the responsibilities of their jobs, which ensure a high level of their overall performance.
• Delegate specific responsibilities using Café Functional Architecture Model.
• Ensures the café’s coffee, food and administrative functions provide a remarkable customer experience with Colectivo’s people, products and environments.
• Lead by example by maintaining a positive and lively tone that is inviting and encouraging to our customers and co-workers.
• Participates in long-term, strategic planning of café.

Skills

Leadership

Customer service

POS systems

Computer literacy

Schedule flexibility

Education

College degree in business-related field

Minimum 2 years management/supervisory experience

Tools

POS software

Job description

Position Summary The Assistant Café Manager will provide leadership to deliver a remarkable experience for our customers and co-workers as it relates to Colectivo Coffee’s Mission and Values.

Job Type

Full-time

Job Description

Title: Assistant Café Manager

Department: Retail

Reports to: Café Manager

Status: Full Time

Exempt: Exempt

Position Summary The Assistant Café Manager will provide leadership to deliver a remarkable experience for our customers and co-workers as it relates to Colectivo Coffee’s Mission and Values.

Specific Responsibilities

• Provides café’s positive financial results in accordance to budget.
• Help to create and maintain a culture of accountability and continuous improvement that adheres to Standard Operating Procedures (SOPs) and processes.
• Train and develop co-workers for the responsibilities of their jobs, which ensure a high level of their overall performance.
• Delegate specific responsibilities using Café Functional Architecture Model.
• Ensures the café’s coffee, food and administrative functions provide a remarkable customer experience with Colectivo’s people, products and environments.
• Lead by example by maintaining a positive and lively tone that is inviting and encouraging to our customers and co-workers.
• Participates in long-term, strategic planning of café.

Education/Qualifications

• College degree in a business-related field and/or a minimum of two years work experience in a management or supervisory position.

Requirements

• Proficient skill level for POS and computer programs.
• Knowledge of basic mathematics for business usage.
• Availability and flexibility for schedule that includes evenings, weekends and holidays.
• Ability to shift to another cafe within the given market you are being hired for when there is a business need and/or development need, as directed by the organization
• Ability to stand for extended periods of time, reach, bend and lift a minimum of 50lbs.
• Ability to see, read and write in English.
• Minimum of 40 hours/week

Salary Description

$50,000-$55,000