Assistant Cafe Manager

Colectivo Coffee; Milwaukee (WI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player seeks an Assistant Café Manager to lead and inspire a team while delivering exceptional customer experiences. In this full-time role, you will manage café operations, ensuring financial success and adherence to standard procedures. Your leadership will foster a culture of accountability and continuous improvement, while your training efforts will elevate team performance. If you are passionate about the food and beverage industry and enjoy working in a vibrant café environment, this opportunity is perfect for you. Join a team that values its people and strives to create remarkable moments for customers and co-workers alike.

Qualifications

• Strong leadership skills to enhance customer and co-worker experiences.
• Experience in financial management and training staff.

Responsibilities

• Ensure positive financial results and maintain accountability in café operations.
• Train co-workers and maintain a remarkable customer experience.

Skills

Leadership

Customer Service

Training and Development

Financial Management

Problem-Solving

Education

College degree in business-related field

2 years management experience

Tools

POS systems

Computer programs

Job description

COLECTIVO JOB DESCRIPTION

Title: Assistant Café Manager

Department: Retail

Reports to: Café Manager

Status: Full Time

Exempt: Exempt

POSITION SUMMARY

The Assistant Café Manager will provide leadership to deliver a remarkable experience for our customers and co-workers as it relates to Colectivo Coffee's Mission and Values.

SPECIFIC RESPONSIBILITIES

• Provides café's positive financial results in accordance to budget.
• Helps to create and maintain a culture of accountability and continuous improvement that adheres to Standard Operating Procedures (SOPs) and processes.
• Train and develop co-workers for the responsibilities of their jobs, which ensure a high level of their overall performance.
• Delegate specific responsibilities using Café Functional Architecture Model.
• Ensures the café's coffee, food and administrative functions provide a remarkable customer experience with Colectivo's people, products and environments.
• Lead by example by maintaining a positive and lively tone that is inviting and encouraging to our customers and co-workers.
• Participates in long-term, strategic planning of café.

EDUCATION/QUALIFICATIONS

• College degree in a business-related field and/or a minimum of two years work experience in a management or supervisory position.

REQUIREMENTS

• Proficient skill level for POS and computer programs.
• Knowledge of basic mathematics for business usage.
• Availability and flexibility for schedule that includes evenings, weekends and holidays.
• Ability to shift to another cafe within the given market you are being hired for when there is a business need and/or development need, as directed by the organization.
• Ability to stand for extended periods of time, reach, bend and lift a minimum of 50lbs.
• Ability to see, read and write in English.
• Minimum of 40 hours/week.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Food & Beverages