Assistant Café Manager: Lead Team & Guest Experience

Colectivo Coffee; Milwaukee (WI); On-site; USD 48,000 - 53,000; Full time

Job summary

Colectivo Coffee in Milwaukee is seeking an Assistant Café Manager to lead daily operations, uphold our Mission and Values, and deliver a remarkable guest experience.

You will manage staff, drive financial results, train coworkers, and plan strategically for the café. This role requires a college degree in business or two years of supervisory experience, POS proficiency, and flexible hours including evenings and weekends. Join a hands-on team that values quality, service, and community.

Qualifications

• College degree in business or 2 years supervisory experience.
• Proficient with POS systems and basic business math.
• Willing to work evenings, weekends, and holidays.

Responsibilities

• Ensure café delivers strong financial results per budget.
• Foster accountability and continuous improvement via SOPs.
• Train and develop co-workers for higher performance.
• Delegate responsibilities using Café Functional Architecture Model.
• Ensure exceptional customer experience with people, products, environments.
• Lead by example with a positive, inviting tone.
• Participate in long-term strategic planning of the café.

Skills

POS proficiency

Computer skills

Mathematics for business

Leadership

Team training

Education

College degree in business or 2 years supervisory experience

Tools

POS systems

Microsoft Office

Job description

Colectivo Coffee in Milwaukee is seeking an Assistant Café Manager to lead daily operations, uphold our Mission and Values, and deliver a remarkable guest experience.

You will manage staff, drive financial results, train coworkers, and plan strategically for the café. This role requires a college degree in business or two years of supervisory experience, POS proficiency, and flexible hours including evenings and weekends. Join a hands-on team that values quality, service, and community.