Assistant Cafe Manager

Colectivo Coffee; Madison (WI); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Free beverages

Discount 30%

Free beans weekly

Bonus program

Insurance package

Life Insurance

401K with match

EAP

PTO & leaves

Job summary

Colectivo Coffee in Madison, WI is hiring an Assistant Café Manager to lead daily operations and deliver an exceptional guest experience. The role requires overseeing staff, ensuring financial targets are met, and maintaining a welcoming atmosphere for customers and teammates alike.

Qualifications include a college degree in business or 3+ years in a supervisory role, POS proficiency, and the ability to work evenings and weekends.

Qualifications

• Proficient in POS systems and basic computer programs.
• Strong math skills for business usage.
• Must be available evenings, weekends and holidays.
• Willingness to shift between Colectivo locations within the market as needed.
• Ability to stand for extended periods and lift up to 50 lbs.
• Must read and write in English.
• Minimum 40 hours per week.

Responsibilities

• Deliver café’s financial results in line with budget.
• Foster a culture of accountability and continuous improvement per SOPs.
• Train and develop co-workers to enhance performance.
• Delegate responsibilities using Colectivo’s Café Functional Architecture Model.
• Ensure coffee, food and admin functions provide a remarkable customer experience.
• Maintain a positive, inviting, and energetic tone for customers and staff.
• Contribute to long-term strategic planning of the cafe.
• Perform other duties or projects as assigned.

Skills

POS proficiency

Basic math

Evening/weekend availability

Lift 50 lbs

English literacy

Education

College degree in business

3+ years management experience

Job description

Position Summary

The Assistant Café Manager will provide leadership to deliver a remarkable experience for our customers and co-workers as it relates to Colectivo Coffee’s Mission and Values. Come join our Madison team of managers and enjoy generous PTO, a 401K, comprehensive benefits, and lots more!

Job Type

Full-time

Title

Assistant Café Manager

Department

Retail

Reports to

Café Manager

Status

Full Time

Exempt

Exempt

Requirements

• Proficient skill level for POS and computer programs.
• Knowledge of basic mathematics for business usage.
• Availability and flexibility for schedule that includes evenings, weekends and holidays.
• Ability to shift to another cafe within the given market you are being hired for when there is a business need and/or development need, as directed by the organization
• Ability to stand for extended periods of time, reach, bend and lift a minimum of 50lbs.
• Ability to see, read and write in English.
• Minimum of 40 hours/week.

Specific Responsibilities

• Deliver café’s positive financial results in accordance with budget.
• Develop and maintain a culture of accountability and continuous improvement that adheres to Standard Operating Procedures (SOPs) and processes.
• Train and develop co-workers for the responsibilities of their jobs, which ensure a high level of their overall performance.
• Delegate specific responsibilities using Colectivo’s Café Functional Architecture Model.
• Ensures the café’s coffee, food and administrative functions provide a remarkable customer experience with Colectivo’s people, products and environments.
• Develop and maintain a positive and lively tone that is inviting and encouraging to our customers and co-workers.
• Responsible for long-term, strategic planning of café.
• Perform other duties or projects as assigned.

Education / Qualifications

• College degree in a business-related field and/or a minimum of three years work experience in a management or supervisory position.
• Proficient skill level for POS and computer programs.
• Knowledge of basic mathematics for business usage.
• Availability and flexibility for schedule that includes evenings, weekends and holidays.
• Ability to stand for extended periods of time, reach, bend and lift a minimum of 50lbs.
• Ability to see, read and write in English.
• Reliable transportation to and from work.
• Minimum of 40 hours/week

Benefits Of Working At Colectivo

• FREE Coffee, Tea and Espresso Beverages
• 30% discount in Colectivo Cafes
• Free bag of coffee beans each week
• Quarterly Bonus Program
• Medical, Dental, Vision, Supplemental Life and Short Term Disability Insurance
• Life Insurance
• 401K Program with Employer Match
• EAP
• Paid Time Off, Sick Time, Bereavement Time, Jury Duty Time

Salary Description

$53,000 + 5% Bonus