Assistant Branch Manager - Lead Ops & Member Experience

Socket.dev; Setauket (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Socket.dev is seeking an Assistant Branch Manager/Assistant Branch Manager Float to assist the Branch Manager in overseeing branch operations, developing staff, and promoting a sales and service culture. The role includes supervising branch staff, driving sales and service goals, and ensuring compliance with internal and external policies.

The position requires an associate degree or equivalent experience, 3+ years in financial or retail sales, and 3-5 years of supervisory experience, along with

Qualifications

• Associate degree or equivalent experience with specialized training in appropriate areas.
• 3+ years of financial or equivalent retail sales experience.
• 3-5 years supervisory experience.
• Credit or lending background.
• Thorough knowledge of all products and services of the credit union.
• Knowledge of relevant rules, procedures, and guidelines.
• Notary Public required.
• Signature Guarantee required.
• NMLS Registration required.
• Must possess good communication, supervisory, and organizational skills.

Responsibilities

• Manages all branch functions and daily operations, ensuring adequate staffing and staff development.
• Leads, coaches, trains, and manages performance to achieve sales and service goals.
• Executes sales and service activities and strategies consistently.
• Ensures compliance with policies, security measures, and regulatory guidelines.
• Oversees staff development, performance reviews, and corrective actions.
• Handles branch budgeting and cost controls with Branch Manager.
• Performs Notary Public duties and completes assigned projects.

Skills

Communication skills

Supervisory skills

Organizational skills

Education

Associate degree or equivalent experience

Job description

Socket.dev is seeking an Assistant Branch Manager/Assistant Branch Manager Float to assist the Branch Manager in overseeing branch operations, developing staff, and promoting a sales and service culture. The role includes supervising branch staff, driving sales and service goals, and ensuring compliance with internal and external policies.

The position requires an associate degree or equivalent experience, 3+ years in financial or retail sales, and 3-5 years of supervisory experience, along with