Assistant Branch Manager — Lead & Grow Client Relationships
Columbia Bank
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Benefits offered by this job
Job summary
Columbia Bank is seeking a Branch/ABM-level professional to work onsite in Napa, CA, reporting to the Branch Manager. The role focuses on day-to-day operational excellence, staff supervision, and Breakthrough Client Service while promoting relationship growth with consumers and businesses in the local community.
The position emphasizes leadership, accurate handling of transactions, and cross-selling collaboration with other departments.
Qualifications
- Customer service background in retail or banking.
- Demonstrated ability to grow sales by developing long-lasting relationships with clients and offering customized solutions.
- Strong leadership skills for coaching tellers and personal bankers.
Responsibilities
- Lead and coach tellers; supervise day-to-day branch operations.
- Open new accounts, receive loan requests, and gather credit information.
- Cross-sell bank services and refer to appropriate departments.
- Ensure branch audits pass and operations standards are met.
- Oversee branch controls and security measures.
Skills
Education
Tools
Job description
Columbia Bank is seeking a Branch/ABM-level professional to work onsite in Napa, CA, reporting to the Branch Manager. The role focuses on day-to-day operational excellence, staff supervision, and Breakthrough Client Service while promoting relationship growth with consumers and businesses in the local community.
The position emphasizes leadership, accurate handling of transactions, and cross-selling collaboration with other departments.
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