Assistant Branch Manager

Sun East Federal Credit Union; Upper Chichester Township (Delaware County); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA

401(k) with company match

Life insurance

Loan rate reduction

Employee discounts

Job summary

Sun East Federal Credit Union in Aston, PA is seeking an Assistant Branch Manager to lead a team, drive sales, and deliver outstanding member service in a busy branch.

You will assist the Branch Manager, manage daily operations, train staff, handle member questions, and support new account openings while upholding our mission of people helping people.

This full-time role offers competitive pay and a comprehensive benefits package.

Qualifications

• High School Diploma or equivalent required.
• Two years of prior supervisory experience preferred.
• Ability to sell while building lasting relationships.
• Strong public relations and communication skills.
• Independent worker with good organizational skills.
• Basic typing and math skills.
• Banking or credit union experience preferred.
• Bilingual skills are a plus.

Responsibilities

• Lead branch staff in a sales-driven environment and uphold Sun East's mission.
• Help supervise operations and address member inquiries and issues.
• Participate in training new personnel and evaluating performance.
• Assist with account openings, ChexSystems reviews, and loan applications.
• Support branch operations including cash handling, vault, and ATM settlements.
• Fill in for Branch Manager as needed and coordinate with other departments.

Skills

People skills

Sales ability

Public relations

Communication

Organizational skills

Typing & math

Bilingual (a plus)

Education

High School Diploma or equivalent

Job description

Sun East Federal Credit Union in Aston, PA is seeking an Assistant Branch Manager to join our team. Are you a positive "people person" who has a strong work ethic and shares in the credit union philosophy of "people helping people"? Are you interested in starting a career with a stable and respected financial institution which offers opportunities for professional growth and advancement? If so, please read on!

This management, sales and customer service position earns a competitive wage, depending on experience. We also offer a robust benefits package including medical, dental, vision, a flexible spending account (FSA), a 401(k) plan with company match, life insurance, an interest rate reduction on loans, and employee discounts on things such as movie tickets, theme park tickets and discounted tickets to local events. If this sounds like the sales and service opportunity in the financial industry that you've been looking for,

ABOUT SUN EAST FEDERAL CREDIT UNION

Headquartered in Aston, PA, Sun East was chartered in 1949 as the result of Sun Oil Company employees banding together to assist each other with their financial needs. From these humble beginnings, we have grown to serve the financial needs of more than 50,400 members throughout Delaware, Pennsylvania, and New Jersey. As a credit union, we are a cooperative financial institution, owned and operated by its members. The basis of our philosophy is "people helping people."

"Together, we will be our members' heroes and build relationships that create lasting legacies, one person at a time." In order, to hire and retain employees who will make this mission their own, we offer competitive pay, a comprehensive benefits package, and a rewarding work environment with opportunities for career development.

Responsibilities

As an Assistant Branch Manager you will assist with the overall efficient and effective operation of the Branch; by leading the employees in a successful sales environment. This will be done by introducing new members in a pleasant and positive manner to credit union products and services. As an Assistant Branch Manager you will always put the member and fellow employees first, every day by exemplifying Sun East's Mission and Values in all that you do.

This role will fill in for the Branch Manager in the manager's absence. It will also assist with personnel issues as well as member problems, questions and complaints. Making sure to interact with the manager and other departments to resolve any problems that do arise at the Branch. This position will also work with the manager in training new personnel and evaluating ranch personnel for annual performance reviews. Communication between staff and and the Branch Manager is key to insuring an efficient working environment.

The Assistant Manager will work with the members and cross-sells, sells and up-sells all Credit Union products and services to new and existing members; making sure to evaluate any request for new accounts with ChexSystems and member requests for reopening accounts. Also, being responsible for completing new accounts and loan applications accurately, scanning all new account and existing member account files and documents accurately and in a timely manner.

The Assistant Branch Manager will assist in monitoring the Branch Scorecard and correcting errors identified. Also the Assistant Manager will answer teller questions dealing with member transactions and check holds, assisting with the operations of the teller line; including check encoding, and ATM settlements. The Assistant Branch Manager fills in for any branch position when necessary including; vault responsibilities, ordering cash and shipping coin.

QUALIFICATIONS FOR ASSISTANT BRANCH MANAGER

• High School Diploma or equivalent
• 2 years Prior Supervisory Experience preferred
• Proven ability to sell while building lasting relationships
• Good public relations skills
• Ability to work independently
• Ability to communicate effectively
• Good Organizational Skills
• Basic typing and math skills
• Previous Banking and/or credit union experience
• Bilingual skills a plus
• Please be advised that credit, criminal, employment, and education background checks are conducted on potential candidates. A post-offer, pre‑employment drug test is also conducted.

WORK SCHEDULE

This is a full-time position. Possible shifts are Mondays - Wednesdays from 8:30 am - 4:30 pm Thursdays from 8:30 am - 7:00 pm Fridays from 8:30 am - 5:30 pm, Saturdays 8:30am-12:00pm - Except for the branches with drive-throughs which could start at 7:45 am. You would have your Saturday afternoons and evenings and all Sundays free!

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this Assistant Branch Manager position.

Please be advised that credit, criminal, employment, and education background checks are conducted on potential candidates. A post-offer, pre‑employment drug test is also conducted.