Assistant Branch Manager

Sun East Federal Credit Union; Concordville (PA); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

FSA

401(k) Match

Life Insurance

Loan Discount

Ticket Discounts

Job summary

Sun East Federal Credit Union in Aston, PA, is seeking an Assistant Branch Manager to join our team. You will lead staff, drive sales in a credit union environment, and ensure excellent member service while upholding our mission.

The role includes opening new accounts, processing loans, cross-selling products, training personnel, and maintaining branch operations. A high school diploma and supervisory experience are required; banking/credit union experience and bilingual skills are a plus.

Qualifications

• High School Diploma or equivalent.
• Minimum 2 years supervisory experience.
• Proven ability to sell while building relationships.
• Excellent communication and public relations skills.
• Ability to work independently and stay organized.
• Banking/credit union experience and loan knowledge preferred.

Responsibilities

• Lead staff to operate a sales-focused branch and provide strong member service.
• Introduce new members to credit union products and services.
• Prioritize members and staff, embodying Sun East's Mission and Values.
• Fill in for Branch Manager and assist with personnel issues and member concerns.
• Cross-sell and up-sell products; process new accounts and loan applications accurately.
• Support branch operations, including teller questions, check encoding, and ATM settlements.
• Handle vault responsibilities, ordering cash, and shipping coin when needed.

Skills

Sales ability

Customer service

Public relations

Independent work

Communication

Organization

Typing & Math

Banking experience

Loan experience

Bilingual (optional)

Education

High School Diploma

Job description

Sun East Federal Credit Union in Aston, PA is seeking an Assistant Branch Manager to join our team. Are you a positive "people person" who has a strong work ethic and shares in the credit union philosophy of "people helping people"? Are you interested in starting a career with a stable and respected financial institution which offers opportunities for professional growth and advancement? If so, please read on!

This management, sales and customer service position earns a competitive wage, depending on experience. We also offer a robust benefits package including medical, dental, vision, a flexible spending account (FSA), a 401(k) plan with company match, life insurance, an interest rate reduction on loans, and employee discounts on things such as movie tickets, theme park tickets and discounted tickets to local events.

About Sun East Federal Credit Union

Headquartered in Aston, PA, Sun East was chartered in 1949 as the result of Sun Oil Company employees banding together to assist each other with their financial needs. From these humble beginnings, we have grown to serve the financial needs of more than 50,400 members throughout Delaware, Pennsylvania, and New Jersey. As a credit union, we are a cooperative financial institution, owned and operated by its members. The basis of our philosophy is "people helping people".

"Together, we will be our members' heroes and build relationships that create lasting legacies, one person at a time." In order, to hire and retain employees who will make this mission their own, we offer competitive pay, a comprehensive benefits package, and a rewarding work environment with opportunities for career development.

Responsibilities

As an Assistant Branch Manager you will assist with the overall efficient and effective operation of the Branch; by leading the employees in a successful sales environment. This will be done by introducing new members in a pleasant and positive manner to credit union products and services. As an Assistant Branch Manager you will always put the member and fellow employees first, every day by exemplifying Sun East's Mission and Values in all that you do.

This role will fill in for the Branch Manager in the manager's absence. It will also assist with personnel issues as well as member problems, questions and complaints. Making sure to interact with the manager and other departments to resolve any problems that do arise at the Branch. This position will also work with the manager in training new personnel and evaluating ranch personnel for annual performance reviews. Communication between staff and and the Branch Manager is key to insuring an efficient working environment.

The Assistant Manager will work with the members and cross-sells, sells and up-sells all Credit Union products and services to new and existing members; making sure to evaluate any request for new accounts with ChexSystems and member requests for reopening accounts. Also, being responsible for completing new accounts and loan applications accurately, scanning all new account and existing member account files and documents accurately and in a timely manner.

The Assistant Branch Manager will assist in monitoring the Branch Scorecard and correcting errors identified. Also the Assistant Manager will answer teller questions dealing with member transactions and check holds, assisting with the operations of the teller line; including check encoding, and ATM settlements. The Assistant Branch Manager fills in for any branch position when necessary including; vault responsibilities, ordering cash and shipping coin.

Qualifications For Assistant Branch Manager

• High School Diploma or equivalent
• 2 years Prior Supervisory Experience preferred
• Proven ability to sell while building lasting relationships
• Good public relations skills
• Ability to work independently
• Ability to communicate effectively
• Good Organizational Skills
• Basic typing and math skills
• Previous Banking and/or credit union experience
• Previous Loan experience
• Bilingual skills a plus
• Please be advised that credit, criminal, employment, and education background checks are conducted on potential candidates. A post-offer, pre-employment drug test is also conducted.

WORK SCHEDULE

This is a full-time position. Possible shifts are Mondays - Wednesdays from 8:30 am - 4:30 pm Thursdays from 8:30 am - 7:00 pm Fridays from 8:30 am - 5:30 pm, Saturdays 8:30am-12:00pm - Except for the branches with drive-throughs which could start at 7:45 am. You would have your Saturday afternoons and evenings and all Sundays free!

ARE YOU READY TO JOIN OUR TEAM?

Please be advised that credit, criminal, employment, and education background checks are conducted on potential candidates.

A post-offer, pre-employment drug test is also conducted.