Assistant Branch Manager

tcfcu; South Portland (ME); On-site; USD 64,000 - 67,000; Full time

Benefits offered by this job

Medical (HSA)

Dental

Vision

Disability insurance

Life insurance

401K employer match

Profit sharing

Paid vacation

Job summary

Town & Country FCU in Maine seeks an Assistant Branch Manager to empower members to manage their finances and grow member relationships. You will support a branch team to deliver first-class service and help members reach financial goals.

Responsibilities include loan interviews and underwriting, opening accounts, coaching staff, and partnering with the Branch Manager to meet growth targets. The role offers a collaborative, community-focused environment with competitive benefits.

Qualifications

• Three to five years of similar or related work experience.
• Experience in lending and underwriting is a plus.
• Strong interpersonal and communication skills.

Responsibilities

• Conduct loan interviews and underwrite loans to meet credit union standards.
• Review loan documents and determine loan conditions.
• Assist members with opening new accounts and service requests.
• Support the Branch Manager with employee development, coaching, and staff motivation.
• Help the branch team reach growth goals and drive member relationships.

Skills

Customer service

Leadership

Conflict resolution

Team building

Job description

Assistant Branch Manager

We are looking for a highly motivated individual interested in joining one of the most innovative Maine-based financial institutions. You will have the chance to empower members to better manage their personal finances and help them reach their lifelong financial goals. As a team player and leader you will assist your branch team to be successful in reaching their career goals.

As a proud not for profit financial cooperative, Town & Country supports many charitable causes important to our members and the communities we serve. Habitat for Humanity, the Maine Cancer Foundation, Eastern Trail Alliance are just a few organizations we not only support financially but with our time. Employees enjoy the opportunity to connect with these and many other organizations through meaningful community projects.

Function and Responsibilities

Building relationships with our members, and offering first-class service is a top priority at Town & Country FCU. Applying our lending philosophy and identifying member needs, the Assistant Branch manager plays an intricate role in expanding the member relationship with the credit union and helping them reach their financial goals.

The Assistant Branch Manager conducts loan interviews, underwrites loans, reviews and evaluates information on loan documents to determine loan conditions meet credit union and regulatory standards, and conducts loan closings. The Assistant Branch Manager also assists members with opening new accounts and miscellaneous service requests.

The Assistant Branch Manager supports the Branch manager with employee development by directing, developing, and motivating, and branch staff. Together as a team the staff strives to reach branch growth goals. The Assistant Branch Manager assists the Branch manager with monthly coaching sessions to support staff with reaching individual goals. Working closely with the Branch Manager on employee development serves as a great training ground for the Assistant Branch manager to grow into the role.

Salary

$63,500-$67,000 annual

Experience & Education

Three to five years of similar or related work experience.

Interpersonal Skills

Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Physical Requirements

• Enters and locates information on computer.
• Presents information to individuals and/or small or large groups.
• Communicates effectively in person or by using electronic equipment and devices.
• Creates documents, reports, etc., using a computer, pen, pencil or other means of recording information.
• Grasps and manipulates objects of different size and weight, requiring fine motor skills and hand-eye coordination.
• Visually locates and identifies information, often in small print.
• Reads information, often in small print.
• Sits at desk for extended periods of time.
• Repetitive motion with hands and arms while using computer.
• Lifts up to 25 lbs.

Location

This position is for one of our six branches located in either South Portland, Portland, Scarborough, or Saco.

Benefits

Medical (HSA), dental, vision, disability insurance, life insurance, Maine Paid Family Medical Leave, Employee Assistance Program, incentive earning added income, 401K employer match, profit sharing, generous paid vacation time and paid holidays, paid volunteer days, tuition reimbursement, free corporate logo wear, credit union product discounts, and lots of perks!