Branch Manager

tcfcu; Saco (ME); On-site; USD 78,000 - 83,000; Full time

Benefits offered by this job

Medical benefits

401k

Tuition reimbursement

Bonus plan

Paid holidays

Job summary

Town & Country FCU in Maine seeks a Branch Manager to lead a branch team, mentor staff, and ensure exceptional member service. You will drive lending activity, open accounts, and support members in achieving financial goals within a cooperative framework.

With 3–5 years in related roles and a 2-year degree (or equivalent certification), you will coach staff, conduct performance reviews, and uphold regulatory standards alongside the credit union’s lending philosophy.

Qualifications

• Three to five years of similar or related work experience.

Responsibilities

• Build relationships with members and provide first-class service.
• Conduct loan interviews and underwrite loans, review loan documents for compliance.
• Assist members with opening new accounts and service requests.
• Direct, develop, motivate, and coach branch staff; conduct annual performance reviews.

Education

Two-year degree

Licensing/certification

Job description

Branch Manager

We are looking for a highly motivated individual interested in joining one of the most innovative Maine-based financial institutions. You will have the chance to empower members to better manage their personal finances and help them reach their lifelong financial goals. As a leader you will mentor your branch team to be successful in reaching their career goals.

As a proud not for profit financial cooperative, Town & Country supports many charitable causes important to our members and the communities we serve. Habitat for Humanity, the Maine Cancer Foundation, Eastern Trail Alliance are just a few organizations we not only support financially but with our time. Employees enjoy the opportunity to connect with these and many other organizations through meaningful community projects.

Function and Responsibilities

Building relationships with our members, and offering first-class service is a top priority at Town & Country FCU. Applying our lending philosophy and identifying member needs, the Branch manager plays an intricate role in expanding the relationship with the credit union and helping our members reach their financial goals.

The Branch Manager conducts loan interviews, underwrites loans, reviews and evaluates information on loan documents to determine loan conditions meet credit union and regulatory standards, and conducts loan closings. Branch Manager assists members with opening new accounts and miscellaneous service requests.

The Branch Manager directs, develops, motivates, and supports branch staff. Together as a team the staff strives to reach branch growth goals. The branch manager administers yearly performance evaluations and monthly coaching sessions to support staff with reaching individual goals.

Salary $78,000 - $82,500 annual

Experience & Education

Three to five years of similar or related work experience. 2-year college degree, or completion of special certification or licensing, or completion of specialized training courses conducted by vendor, or job specific skills acquired through an apprenticeship program.

Interpersonal Skills

Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Physical Requirements

• Enters and locates information on computer.
• Presents information to individuals and/or small or large groups.
• Communicates effectively in person or by using electronic equipment and devices.
• Creates documents, reports, etc., using a computer, pen, pencil or other means of recording information.
• Grasps and manipulates objects of different size and weight, requiring fine motor skills and hand-eye coordination.
• Visually locates and identifies information, often in small print.
• Reads information, often in small print.
• Sits at desk for extended periods of time.
• Repetitive motion with hands and arms while using computer.
• Lifts up to 25 lbs.

Location

This position is for one of our six branches located in either South Portland, Portland, Scarborough, or Saco.

Benefits

Medical (HSA, dental, vision, short and long term disability, life insurance, paid parental leave, vacation, paid holidays, 401k, bonus plan, profit sharing, tuition reimbursement, free corporate logo wear, insurance, credit union product discounts, and lots of perks!!