Assistant Branch Manager

First National Bank Texas; Cottonwood (AZ); On-site; USD 36,000 - 52,000; Full time

Job summary

First National Bank Texas is seeking a staff-assistant role to support the Branch Manager in daily operations and staff management. The incumbent will ensure quality customer service and assist in sales, new accounts, and community engagement, including serving a diverse, bilingual customer base.

Responsibilities include scheduling, balancing, training, and participating in sales calls; attendance and reliability are required, with flexibility for branch opening/closing tasks.

Responsibilities

• Prepare work schedule, assist with the bank balancing, staff meeting, customer care and concerns
• Assist in the delivery of quality customer service through personal contact with customers and prospects, and adherence to approved quality standards
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Accountable for the achievement of monthly new account production as assigned by upper management
• Work closely with the Branch Manager to motivate staff in achieving retail and new account production
• Participate in an active sales environment that may require in-store aisle prospecting
• Attend business development calls, or other sales opportunities, with a member of management
• Manage branch operations and staff, in the absence of a manager
• Conduct training for new hires
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Regular and predictable attendance and punctuality
• Complete other tasks as assigned by manager as needed to include, but not limited to, opening/closing branch

Job description

Job Description * Assist the Branch Manager in the daily operation of staff

• Prepare work schedule, assist with the bank balancing, staff meeting, customer care and concerns
• Assist in the delivery of quality customer service through personal contact with customers and prospects, and adherence to approved quality standards
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Accountable for the achievement of monthly new account production as assigned by upper management
• Work closely with the Branch Manager to motivate staff in achieving retail and new account production
• Participate in an active sales environment that may require in-store aisle prospecting
• Attend business development calls, or other sales opportunities, with a member of management
• Manage branch operations and staff, in the absence of a manager
• Conduct training for new hires
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Regular and predictable attendance and punctuality
• Complete other tasks as assigned by manager as needed to include, but not limited to, opening/closing branch
  

Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Operate a computer and other office machinery
• Schedules are prepared based on business need and subject to change at any time.
• Ability to lift up to 50 lbs
  

FNBT is an equal opportunity employer.