Bilingual Personal Banker

First National Bank Texas; Mesquite (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

First National Bank Texas in Mesquite, TX is seeking a customer-focused Teller to handle cash transactions, assist customers with deposits and withdrawals, and provide accurate receipts. You will evaluate customer relationships to offer bank products, cross-sell services, and support a diverse clientele including Spanish speakers in a busy branch environment.

This on-site role requires standing for long periods, handling up to 50 lbs, and maintaining accuracy while delivering friendly service in

Qualifications

• Provide exceptional customer service in a high-volume sales environment.
• Offer bank products and services after evaluating customer relationships.
• Process deposits, withdrawals, and other banking transactions accurately.

Responsibilities

• Evaluate customer relationships to offer bank products and services
• Process deposits and cash transactions accurately
• Cross-sell bank services and products
• Provide bank services to a diverse customer base including Spanish speakers
• Stand or walk for extended periods as required

Skills

Customer service

Sales skills

Cash handling

Spanish language

Job description

Job Description* Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.

• Evaluate customer relationships, new and existing account holders, to offer bank products and services


• Follow established policies in accordance with the bank and the supervisor s direction


• Accountable for the personal achievement of monthly new account production as assigned by upper management


• Participate in an active sales environment that may require in-store aisle prospecting


• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations


• Receive cash and checks for deposit, verify amounts, and look for check endorsements


• Examine cash carefully to guard against acceptance of counterfeit checks and identification


• Enter transactions into computer and issue customer receipts


• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit


• Process western union wires and cash advances


• Cross-sell bank services and products


• Provide bank services to a diverse customer base, including a large Spanish speaking population


• Perform other tasks requested by supervisors as they relate to the bank and its functions


• Regular and predictable attendance and punctuality * Approval limits will be based upon established authority levels

Environmental And Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location


• Ability to work in a high volume, stressful and noisy environment


• Schedules are prepared based on business need and subject to change at any time


• Operate a computer and other office machinery


• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.