Assistant Branch Manager

First Convenience Bank; Cottonwood (AZ); On-site; USD 45,000 - 65,000; Full time

Job summary

First Convenience Bank in Cottonwood, AZ is seeking an Assistant Branch Manager to support daily branch operations and staff. You will help manage scheduling, balancing, customer care, and sales activities to grow new accounts.

The role emphasizes strong communication, leadership, and cash handling skills, with preference for prior banking experience and knowledge of regulatory requirements. A flexible schedule is required to accommodate evenings, weekends, and holidays.

Qualifications

• Minimum 18 years of age and high school diploma or equivalency.
• Associate's degree in business/management or related degree preferred.
• Minimum of one year management/supervisory experience.
• Extensive cash handling experience.
• Familiarity with banking laws and regulations preferred.

Responsibilities

• Assist the Branch Manager in daily operation of staff.
• Prepare work schedule and assist with balancing, staff meetings, customer care and concerns.
• Deliver quality customer service through personal contact with customers and prospects.
• Evaluate customer relationships and recommend bank products and services.
• Achieve monthly new account production as assigned by upper management.
• Motivate staff to reach retail and new account goals.
• Participate in sales opportunities and business development calls.
• Manage branch operations in the absence of a manager.
• Conduct training for new hires.
• Provide services to a diverse customer base, including a large Spanish-speaking population.

Skills

Sales skills

Customer relationships

Communication

Leadership

Cash handling

Teamwork

Flexibility

Education

High School diploma

Associate's degree in business/management

Job description

• At least 18 years of age
• High School diploma or equivalency
• Associate's degree in business/management or related degree preferred
• Minimum of one year management/supervisory experience
• Strong sales skills with the ability to effectively develop business opportunities
• Proven ability to establish and maintain sound relationships with existing and potential customers
• Excellent communication skills, leadership and organizational skills
• Extensive cash handling experience
• Experience working in a high volume, fast paced environment
• Banking experience preferred
• Familiarity with banking laws and regulations preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Assist the Branch Manager in the daily operation of staff
• Prepare work schedule, assist with the bank balancing, staff meeting, customer care and concerns
• Assist in the delivery of quality customer service through personal contact with customers and prospects, and adherence to approved quality standards
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Accountable for the achievement of monthly new account production as assigned by upper management
• Work closely with the Branch Manager to motivate staff in achieving retail and new account production
• Participate in an active sales environment that may require in-store aisle prospecting
• Attend business development calls, or other sales opportunities, with a member of management
• Manage branch operations and staff, in the absence of a manager
• Conduct training for new hires
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Regular and predictable attendance and punctuality
• Complete other tasks as assigned by manager as needed to include, but not limited to, opening/closing branch

Physical Requirements:

• Required to stand or walk for extended periods of time dependent upon branch location
• Operate a computer and other office machinery
• Schedules are prepared based on business need and subject to change at any time.
• Ability to lift up to 50 lbs

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