Assistant Branch Manager

State Credit Union; Columbia (SC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Mileage is paid for out-of-town travel

Job summary

State Credit Union in Columbia, SC is seeking an Assistant Branch Manager to partner with the Branch Manager in overseeing daily operations, deliver outstanding member service, and drive growth through effective leadership.

You will manage staff, open new accounts, support consumer lending, coach team members, and collaborate with the Regional Team. Travel to nearby branches is required; mileage is paid.

Qualifications

• Associate's degree or equivalent experience required.
• Experience in credit unions or financial institutions preferred.
• Strong leadership, staff management and service delivery skills.

Responsibilities

• Assist Branch Manager and oversee branch operations daily.
• Open new accounts and support consumer lending and loan production.
• Lead by example and coach branch employees to improve productivity.
• Cross-sell products and recruit new members.
• Collaborate with Regional Team to achieve branch goals.
• Travel to Columbia area locations and other branches as needed; mileage is paid.

Skills

Leadership

Communication

Customer service

Education

Associate's degree or equivalent experience

Tools

Credit union software

Job description

Join SC State Credit Union as an Assistant Branch Manager at our Huger St. location. This exciting opportunity allows you to help lead a dynamic team, drive growth through smart strategies, and deliver excellence in member service. As a member-centric organization, we value your ability to build relationships and provide top-notch financial solutions and assistance to our members.

You will have the chance to showcase your leadership skills in a professional and high-performance culture that puts the member at the center of everything we do. If you are ready to make a difference and thrive in a challenging yet rewarding environment, we encourage you to apply today. Be a part of a team that is dedicated to helping our community achieve financial success by becoming our Members Champion.

Your day to day as an Assistant Branch Manager

In this role, you will assist the Branch Manager and help oversee branch operations, from managing daily activities to ensuring excellent customer service. Your responsibilities will include, but not be limited to, monitoring office activities, opening new accounts, supporting, and overseeing consumer lending and loan production, cross-selling products, recruiting new members, and leading by example for other branch employees.

Additionally, you will lead and coach employees to drive staff retention and productivity while upholding the credit union's high standards. As a key player in executing Strategic Plan objectives, you'll collaborate with the Regional Team and upper management to achieve goals.

The Assistant Branch Manager position is based out of the Columbia area and requires travel, as needed, to all Columbia area locations, as well as periodic travel to other branches including in Aiken, Orangeburg, Florence, and Charleston to assist other branches in their efforts to help our members with their financial needs.

• Mileage is paid for out-of-town travel*

What We’re Looking For In An Assistant Branch Manager

To excel as an Assistant Branch Manager, candidates must possess an associate's degree or equivalent experience, preferably in a related field. Previous experience in credit unions or other financial institutions is essential, along with a solid background in staff management, consumer lending, and branch operations. Proficiency in various policies and procedures governing financial services is crucial for success in this role.

The ideal candidate will demonstrate strong leadership skills, effective communication abilities, and a member-centric approach to service delivery. Additionally, familiarity with relevant software and tools utilized in credit union operations is advantageous.

If you are a motivated individual with a passion for the financial industry and a commitment to excellence, we encourage you to apply for this exciting opportunity.

Will you join our team?

If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team!