Branch Leader & Member Experience Champion

S.C. State Credit Union; Columbia (SC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Mileage paid for out-of-town travel

Job summary

S.C. State Credit Union is seeking an Assistant Branch Manager in Columbia, SC, to lead branch operations and deliver exceptional member service. This position involves managing daily branch activities, recruiting, and supporting staff, and ensuring high standards in service delivery. Ideal candidates have an associate's degree, experience in financial institutions, and strong leadership skills. You'll work in a dynamic environment dedicated to community financial success with a focus on member relationships.

Qualifications

• Previous experience in credit unions or financial institutions is essential.
• Solid background in staff management and consumer lending is required.
• Familiarity with relevant policies and procedures governing financial services is crucial.

Responsibilities

• Assist the Branch Manager and oversee daily operations.
• Monitor office activities and ensure excellent customer service.
• Lead and coach employees to drive retention and productivity.

Skills

Leadership skills

Effective communication

Customer service

Education

Associate's degree or equivalent experience

Tools

Credit union operations software

Job description

S.C. State Credit Union is seeking an Assistant Branch Manager in Columbia, SC, to lead branch operations and deliver exceptional member service. This position involves managing daily branch activities, recruiting, and supporting staff, and ensuring high standards in service delivery. Ideal candidates have an associate's degree, experience in financial institutions, and strong leadership skills. You'll work in a dynamic environment dedicated to community financial success with a focus on member relationships.