Assistant Branch Manager

Liberty Federal Credit Union; Bowling Green (KY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Bonus and incentive opportunities

Paid Holidays

Paid Time Off

Medical, Dental and Vision Insurance

401(k) retirement program with matched

Group Term Life Insurance

Short Term and Long Term Disability

Tuition Reimbursement Program

Job summary

Liberty FCU seeks an Assistant Branch Manager for the NEW South Warren Office in Bowling Green, KY, opening Q4 2026. You will assist the Branch Manager with daily operations while delivering outstanding member service and maintaining confidentiality.

Duties include serving as primary Consumer Loan Officer and Account Service Representative, balancing cash, supervising MSR tasks, scheduling, and supporting MSR evaluations. Training in Evansville, IN is provided with travel expenses.

Qualifications

• Previous credit union or financial institution experience is desired.

Responsibilities

• Serve as a primary Consumer Loan Officer.
• Meet with members to determine lending needs and recommend loan types.
• Maintain knowledge of lending products, guidelines, policies, and procedures.
• Identify cross-sell opportunities and meet lending goals.
• Serve as an Account Service Representative for member banking needs.
• Assist with enrolling in credit union products and services and cross-sell.
• Provide Notary Public and Signature Guarantee services.
• Assist Branch Manager with weekly timesheets, MSR evaluations, and balancing.
• Supervise, open, and close the office in the Branch Manager's absence.
• Support cash drawer audits, MSR balancing, ATM processing, and alarm response.

Job description

Liberty FCU, a full-service credit union, is seeking a Assistant Branch Manager to assist with the daily operations and activities out of our NEW South Warren Office located at 8505 Nashville Rd, Bowling Green, KY 42101 projected to open in the fourth quarter of 2026. Candidates must possess exceptional service skills, professionalism, confidentiality, multi-tasking and problem-solving skills. This individual will be responsible for working with the Branch Manager to assure that policies and procedures are being followed while still providing excellent member service. If applicable, an initial six-eight week paid training program will be held in Evansville, IN. Approved travel expenses (hotel, meals, mileage, etc) will be included. Previous credit union or financial institution experience is desired.

Duties and responsibilities include but are not limited to the following:

• Serve as a primary Consumer Loan Officer.
• Meet with members to determine their lending needs and recommend appropriate loan type.
• Maintain an active knowledge base of lending products, guidelines, policies, and procedures.
• Identify and recommend additional products that meets the member's needs.
• Ensure all required lending documents are completed accurately.
• Make follow up outbound calls to members to inquire about lending needs.
• Strive to meet monthly lending goals.
• Serve as an Account Service Representative.
• Meet with members to determine their banking needs and recommend appropriate accounts.
• Assist members with enrolling in credit union products and services.
• Maintain an active knowledge base of credit union account types, services, guidelines, policies, and procedures.
• Ensure all required account documents are completed accurately.
• Strive to meet cross sell goals.
• Assist members with certificates, IRA and HSA accounts.
• Serve as a Notary Public and Signature Guarantee for credit union transactions.
• Maintain a working knowledge of the credit union's core processing system.
• Serve as a back-up Member Service Representative (MSR).
• Process various member transactions promptly and accurately.
• Provide exceptional member service.
• Maintain an active knowledge base of all MSR policies and procedures.
• Strive to meet cross sell goals.
• Assist Branch Manager with weekly timesheet schedules.
• Assist Branch Manager with MSR evaluations.
• Assist with balancing, loading, and maintaining all bank equipment.
• Supervise, open, and close the office in the absence of the Branch Manager or when necessary.
• Assist Branch Manager with cash drawer audits and MSR balancing.
• Serve as a combination holder for ATM processing and maintenance.
• Serve as a member of the alarm response team.

Benefits and Compensation:

• Bonus and incentive opportunities
• Paid Holidays
• Paid Time Off (Vacation, Sick and Personal Days)
• Medical, Dental and Vision Insurance
• 401(k) retirement program with matching funds
• Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance
• Tuition Reimbursement Program

Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.