Assistant Branch Leader - Operations, Coaching & Sales

Lincoln Savings Bank; Waterloo (IA); On-site; USD 55,000 - 75,000; Full time

Job summary

Lincoln Savings Bank in Waterloo, IA, seeks an Assistant Branch Manager to oversee branch operations, coach staff, and drive sales while ensuring regulatory compliance. You will partner with the Branch Manager to develop employees and deliver a positive customer experience.

The role requires strong banking knowledge, operational controls, and the ability to manage client relationships, deposit and loan activities. Occasional travel between branches may be required.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree in Business Administration or equivalent preferred.
• Knowledge of banking policies, procedures, and regulations in order to perform duties with minimal supervision.
• Experience in banking or sales.
• Experience in managing, leading or coaching teams.
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• NMLS preferred or ability to obtain.
• Occasionally lift and/or move items over 10 pounds without reasonable accommodation.
• Proven track record of referring clients to all business lines while meeting or exceeding sales goals.
• Ability to take initiative and utilize sound judgement in decision-making and higher-level problem-solving.
• Highly effective and professional written and verbal communication skills.

Responsibilities

• Oversee branch operations and coach staff to meet service and sales goals.
• Partner with Branch Manager to drive team performance and customer experience.
• Open consumer and commercial deposit accounts; manage teller tasks.
• Assist in hiring, training, and coaching retail staff; manage workloads.
• Maintain compliance with regulatory and internal controls.
• Travel between branches as needed; maintain professional appearance.
• Represent Lincoln Savings Bank in a professional manner at events to foster relationships.

Skills

Bachelor's degree

High school diploma

Banking knowledge

Sales experience

Team leadership

CRM experience

NMLS preferred

Physical ability

Communication skills

Problem solving

Education

High school diploma or equivalent

Bachelor’s degree in Business Administration or equivalent

Tools

Outlook

Word

Excel

PowerPoint

Job description

Lincoln Savings Bank in Waterloo, IA, seeks an Assistant Branch Manager to oversee branch operations, coach staff, and drive sales while ensuring regulatory compliance. You will partner with the Branch Manager to develop employees and deliver a positive customer experience.

The role requires strong banking knowledge, operational controls, and the ability to manage client relationships, deposit and loan activities. Occasional travel between branches may be required.