Assistant Branch Head

Legend of Ice Recruitment & Services Incorporated; San Juan (PR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Holiday Gifts

Quarterly Gifts

Job summary

A reputable recruitment firm is seeking an Assistant Branch Head in San Juan, Puerto Rico. This role supports the Branch Head in managing daily operations, meeting performance targets, and ensuring compliance with company policies. Candidates should have supervisory experience and a degree in Business Administration or related field. Strong customer service skills are essential. The position is full-time and requires immediate availability.

Qualifications

• At least 1 year of supervisory or management experience.
• Willingness to work in Robinson Antipolo.
• Ability to handle customer concerns and inquiries.

Responsibilities

• Assist the Branch Head in supervising daily operations.
• Support implementation of company policies and operational standards.
• Monitor branch performance and ensure targets are met.
• Train and evaluate branch staff.
• Ensure proper documentation and record-keeping.

Skills

Supervisory experience

Customer service skills

Operational management

Education

Bachelor’s degree in Business Administration or related field

Job description

Legend of Ice Recruitment & Services Incorporated

On-site - San Juan 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Holiday Gifts, Quarterly Gifts

Government Mandated Benefits

The Assistant Branch Head supports the Branch Head in overseeing daily branch operations, ensuring efficient service delivery, achievement of business targets, and compliance with company policies. This role assists in managing staff, monitoring performance, and maintaining excellent customer relations to ensure smooth and profitable branch operations.

Job Requirements

• Willing to work in Robinson Antipolo
• Bachelor’s degree in Business Administration, Management, or related field (preferred)
• At least 1 years of supervisory or management experience
• Complete mandatories requirements
• Can Start ASAP

Responsibilities

• Assist the Branch Head in supervising daily branch operations and administrative activities
• Support the implementation of company policies, procedures, and operational standards
• Monitor branch performance and help ensure targets and KPIs are met
• Assist in managing, training, and evaluating branch staff
• Handle customer concerns, inquiries, and complaints professionally
• Ensure proper documentation, reporting, and record-keeping
• Help maintain inventory control, cash handling, and operational accuracy
• Coordinate with head office and other departments as needed
• Act as Branch Head in their absence when required

Working Location

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• or other illegal situations.