Assistant Boutique Director - Lead Team & Client Experience

Chloé; Bal Harbour Village (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health, dental, drug, and vision programs

Income protection solutions

Paid time off and maternity leave top-up

Volunteer days off

Job summary

Chloé is seeking an Assistant Boutique Director in Bal Harbour Village, Florida. This role involves leading the boutique team, ensuring operational excellence, and fostering long-term relationships with clients. You will support the Boutique Director and act as a leader in their absence, driving business performance and client engagement.

You will oversee team motivation, product training, and implement robust operational processes while maintaining compliance with Richemont standards. The role offers a comprehensive benefits program, supporting employee wellbeing and work-life balance.

Qualifications

• Excellent team leadership and motivational skills.
• Strong product knowledge and experience in retail management.
• Ability to build and maintain long-term client relationships.
• Proficient in using CRM systems to track sales and client interactions.
• Experience in managing sales performance and staff training.

Responsibilities

• Lead and motivate the boutique team to ensure excellent service.
• Oversee operational excellence and stock management.
• Develop long-term relationships with clients and monitor CRM targets.
• Engage the team in omnichannel sales strategies and feedback.
• Participate in commercial activities and analyze sales data.

Skills

Team Leadership

Product Knowledge

Coaching

Client Relationship Management

Sales Performance Improvement

Job description

Chloé is seeking an Assistant Boutique Director in Bal Harbour Village, Florida. This role involves leading the boutique team, ensuring operational excellence, and fostering long-term relationships with clients. You will support the Boutique Director and act as a leader in their absence, driving business performance and client engagement.

You will oversee team motivation, product training, and implement robust operational processes while maintaining compliance with Richemont standards. The role offers a comprehensive benefits program, supporting employee wellbeing and work-life balance.