Luxury Fashion Training & Client Experience Lead

CHANEL; Bal Harbour Village (FL); On-site; USD 92,400 - 107,000; Full time

Benefits offered by this job

Generous paid time off

401K and other incentives

Robust healthcare offerings

Job summary

CHANEL is seeking a Manager, Fashion Expertise in Bal Harbour Village, Florida. This position is pivotal in transmitting the House's creative vision to Boutique Teams, providing in-boutique training on collections, luxury service standards, and personalized styling. The ideal candidate should have a background in luxury retail, strong coaching abilities, and a passion for the world of fashion.

The role emphasizes client-centricity while collaborating with Boutique Leadership to elevate retail performance and ensure a remarkable client experience.

Qualifications

• Minimum 5 years of related experience in luxury fashion, retail, or hospitality.
• Proven ability to facilitate and evaluate training.
• Excellent communication skills tailored for diverse audiences.

Responsibilities

• Deliver impactful in-boutique training sessions.
• Enhance Style Advisors' abilities to provide personalized style advice.
• Conduct on-site coaching and evaluations to improve team performance.

Skills

Styling expertise

Luxury service standards

Coaching and mentoring

Interpersonal skills

Organizational skills

Education

Bachelor’s degree

Job description

CHANEL is seeking a Manager, Fashion Expertise in Bal Harbour Village, Florida. This position is pivotal in transmitting the House's creative vision to Boutique Teams, providing in-boutique training on collections, luxury service standards, and personalized styling. The ideal candidate should have a background in luxury retail, strong coaching abilities, and a passion for the world of fashion.

The role emphasizes client-centricity while collaborating with Boutique Leadership to elevate retail performance and ensure a remarkable client experience.