Assistant Applications Engineer: Remote Support & Testing

Topcon Positioning Systems (Topcon); Kentucky; Hybrid; USD 50,000 - 70,000; Full time

Job summary

Topcon Positioning Systems (Topcon) is looking for an Applications Engineer I to join the Applications Engineering Team. This entry-level position focuses on supporting and training users while also testing software.

The ideal candidate will learn about the products, respond to user inquiries, assist with software testing, and contribute to internal IT support. The role requires excellent communication skills, adaptability, and a willingness to learn in a remote work environment.

Qualifications

• No prior experience required.
• Comfortable in a technical environment.
• Good at switching tasks quickly in a complex environment.

Responsibilities

• Learn products and support processes.
• Respond to support tickets and assist users.
• Support software testing activities and document results.

Skills

Excellent verbal and written communication

Strong customer service skills

Technical environment adaptability

Education

Technology-related degree (bonus)

Job description

Topcon Positioning Systems (Topcon) is looking for an Applications Engineer I to join the Applications Engineering Team. This entry-level position focuses on supporting and training users while also testing software.

The ideal candidate will learn about the products, respond to user inquiries, assist with software testing, and contribute to internal IT support. The role requires excellent communication skills, adaptability, and a willingness to learn in a remote work environment.