Assistant - Administrative Senior

IU Health; Carmel (IN); On-site; USD 42,000 - 62,000; Full time

Job summary

IU Health is seeking an Admin Assistant Imaging Scheduler to support the Radiology Administration team at North Hospital. This full-time, day-shift role provides high-level administrative and technical support to departmental leaders and coordinates complex workflows with multiple stakeholders.

You will mentor junior staff, prepare presentations and reports, and act as a liaison with care teams, patients, and external partners.

Qualifications

• High School Diploma or GED is required.
• Requires 4–6 years of relevant administrative experience in healthcare or complex organizations.
• Experience supporting senior leaders and handling sensitive information.
• Experience in a matrix or complex work environment is a plus.
• Advanced proficiency in MS Office (Word, PowerPoint, Excel).
• Proficiency with EMR and medical terminology for clinical care oriented roles.

Responsibilities

• Provides high-level administrative and technical support to departmental leaders and teams across IU Health.
• Manages complex workflows and supports initiatives across multiple stakeholders with minimal supervision.
• Mentors junior and intermediate administrative staff, including onboarding and training.
• Prepares high-quality presentations, reports, and correspondence for internal and external stakeholders.
• Serves as a liaison between leadership, staff, and external partners with timely communication and follow-up.
• Supports clinical care coordination, including appointment scheduling and documentation support, for patient care teams.
• Collaborates with clinical staff to ensure timely administrative support for patient care operations.
• Participates in workflow optimization tasks with leadership to identify and implement efficiency improvements.

Skills

EMR proficiency

Medical terminology

Scheduling & coordination

Stakeholder management

Education

High School Diploma/GED

Tools

MS Office Suite

Job description

Overview

Schedule: Full-Time Day Shift - 8:30 am - 5:00 pm (M-F)

Work Location: North Hospital (Onsite Only)

Department Supported: Radiology Administration

Primary Responsibilities:

Admin Assistant Imaging Scheduler

Provides high-level administrative and technical support to departmental leaders and teams across IU Health. Operates with minimal supervision and is responsible for managing complex workflows and supporting departmental or enterprise level initiatives, including coordination, tracking, and reporting across multiple stakeholders. Mentors junior and intermediate-level administrative staff, including onboarding and training. Assists with preparing high-quality presentations, reports, and correspondence for internal and external stakeholders. Serves as a liaison between leadership, staff, and external partners, ensuring timely communication and follow-up. May assist with clinical care coordination, including appointment scheduling, documentation support, and communication with patients and care teams. May support clinical workflows by ensuring timely and accurate administrative contributions to patient care operations. May collaborate with clinical staff to ensure timely and accurate administrative support for patient care operations. May be asked to participate in workflow optimization tasks and collaborate with leadership to identify and implement clinical efficiency improvements.

Candidate Requirements:

• High School Diploma/GED is required.
• Requires 4-6 years of relevant administrative experience in a healthcare or complex organizational setting.
• Requires experience supporting senior leaders and managing sensitive information.
• Experience with a matrix organization and complex work environment is a plus.
• Requires advanced proficiency in MS office (Word, PowerPoint, Excel).
• Requires proficiency in EMR and medical terminology for clinical care focused positions.

Candidate Preferred:

• Healthcare setting scheduling experience preferred, not required.