Asset Recovery Manager - Revised

Holmes-Motors-Inc; D'Iberville (MS); On-site; USD 70,000 - 98,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Holmes Motors, a family-owned automotive retailer, seeks an experienced Repossession Operations Manager to oversee vehicle recovery across multiple dealership locations in Mississippi. You will manage voluntary surrender and involuntary repossessions, supervise field teams, coordinate with outside vendors, and ensure processing compliance from start to finish.

The role requires hands-on repossession experience, strong organizational and communication skills, and the ability to handle challenging

Qualifications

• Direct automotive repossession or vehicle recovery operations experience is required.
• Working knowledge of repossession procedures, recovery documentation, and applicable compliance requirements.
• Experience supervising repossession personnel or coordinating recovery agents and vendors.
• Strong organizational, communication, and problem-solving skills.
• Ability to handle difficult customer situations professionally.
• Experience tracking recovered vehicles through processing and final disposition.

Responsibilities

• Manage daily voluntary surrender and involuntary vehicle repossession operations.
• Direct repossession personnel, coordinate assignments, and manage outside recovery vendors.
• Track vehicle recovery activity, outstanding assignments, deadlines, and results.
• Ensure recovered vehicles are properly secured, photographed, inventoried, and documented.
• Coordinate recovered vehicle processing with Service, Body Shop, Insurance, Reconditioning, Wholesale, Sales, and Legal.
• Handle customer concerns involving vehicle surrender, repossession, redemption, and personal property.
• Maintain compliance with applicable repossession laws, company procedures, and vehicle safety requirements.
• Monitor recovery performance, operational expenses, and team accountability.

Skills

Vehicle repossession

Team leadership

Operations management

Vendor coordination

Customer service handling

Job description

Description

Automotive Repossession Operations | D'Iberville, MS | Full-Time | On-Site

Holmes Motors is looking for an experienced automotive repossession professional to manage our vehicle recovery operations across four dealership locations.

This is NOT a traditional collection, account management, or finance position.

We need someone with hands-on experience in vehicle repossessions, voluntary surrenders, recovery assignments, and repossession team management who understands the operational process from beginning to end.

What You'll Do:

• Manage daily voluntary surrender and involuntary vehicle repossession operations.
• Direct repossession personnel, coordinate assignments, and manage outside recovery vendors.
• Track vehicle recovery activity, outstanding assignments, deadlines, and results.
• Ensure recovered vehicles are properly secured, photographed, inventoried, and documented.
• Coordinate recovered vehicle processing with Service, Body Shop, Insurance, Reconditioning, Wholesale, Sales, and Legal.
• Handle customer concerns involving vehicle surrender, repossession, redemption, and personal property.
• Maintain compliance with applicable repossession laws, company procedures, and vehicle safety requirements.
• Monitor recovery performance, operational expenses, and team accountability.

Requirements

Direct automotive repossession or vehicle recovery operations experience is required.

Our ideal candidate has:

• Experience managing or coordinating voluntary and involuntary vehicle repossessions.
• Working knowledge of repossession procedures, recovery documentation, and applicable compliance requirements.
• Experience supervising repossession personnel or coordinating recovery agents and vendors.
• Strong organizational, communication, and problem-solving skills.
• The ability to handle difficult customer situations professionally.
• Experience tracking recovered vehicles through processing and final disposition.

Preferred: 5+ years in automotive repossession or vehicle recovery operations and 3+ years in a leadership or supervisory role.

What We Offer

• Full-time, on-site management position
• Health, dental, and vision insurance
• Paid time off, vacation, and holidays

Ready to Lead Recovery Operations?