Repo Adjuster

ALCAR Holding GmbH; Schoolcraft Township (MI); On-site; USD 25,000 - 39,000; Full time

Job summary

Alcar Recovery is seeking field agents in the United States with a strong work ethic to locate and secure vehicles for repossession. You will work independently, communicate with internal staff, external teams, and consumers on payment agreements, and tow vehicles to the company storage facility.

Candidates should have a clean driving record, be 24 or older, willing to work flexible hours including weekends, and possess or obtain a DOT physical card and Class D CDL.

Qualifications

• High School Diploma or equivalent required.
• Proven ability and experience working in an outside environment without direct supervision.
• Previous law enforcement or military a plus.
• DOT physical card and Class D commercial driver’s license required or can be acquired.
• Basic mechanical ability needed.
• Experience in tow truck operation or repo industry encouraged; industry certification a plus.

Responsibilities

• Locate and track known locations of vehicles out for repossession.
• Secure vehicles and tow them to the nearest company storage facility.
• Complete timely, accurate documentation of repossession actions.
• Serve as the company face to the public, communicating with internal staff, external teams and consumers on payment agreements.
• Operate with integrity and uphold company standards while meeting repossession goals.

Skills

Clean driving record

Good communication

Problem solving

Basic computer skills

Smartphone with service

Organizational skills

Independent work

Flexible schedule

DOT physical card

Class D CDL

Mechanical ability

Tow-truck operation experience

Education

High School Diploma or equivalent

Tools

Smartphone with service

Job description

The Repossession Field Agent's job involves communicating with internal staff, external team members and consumer’s delinquent on a payment agreement. You will be investigating and tracking the known locations of cars out for repossession, securing them, and towing the vehicles to the closest company storage facility. Once towed, you will be responsible for appropriate, timely and accurate documentation. No Cold Calling-ALL accounts provided byestablishedbusiness.

Alcar Recovery is one of the most respected, rapidly expanding repossession firms in the country. We are seeking both fulltimeexperienced field agents and those eager to learn and committed to a new profession. We haveindustryleadingtechnology and top of the line recovery trucks that will help you excel at your job. We do things the right way and we hire the right people that can deliver results.

Are you looking for an opportunity to:

Be an integral part of a growing organization?

Be handsomely rewarded for your strong and flexible work ethic?

Work independently without supervision?

The field agent requires a positive attitude and a high aptitude forproblem solving. You will be the face of our company to the public and who will recover the collateral and assets for our clients. It requires very good people skills and the ability to communicate on all levels with all types of persons. Every person you meet needs to be treated with courtesy and respect regardless of the circumstances in which they find themselves or the attitude they exhibit.

If you are at least 24 or older with clean driving record and background; if you want to work a flexible schedule including weekends, then you should get in touch with us. We are an Equal Employment Opportunity Employer.

EDUCATIONAL REQUIREMENTS and WORK EXPERIENCE

High School Diploma or equivalent required

Proven ability and experience working in an outside environment without direct supervision

Previous law enforcement or military a plus

Either possess or can acquire a DOT physical card and Class D commercial driver’s license

Basic mechanical ability

Previous experience working as a tow truckoperation, or in the repo industry, as a flatbed operator, self-loader or tow dolly is encouraged, Industry certification a plus

ORGANIZATIONAL SKILLS AND KNOWLEDGE

Basic computer skills including internet and email, own a smartphone with service

You must have a clean driving record, pass a background and drug test

Clean, presentable appearance, reliable, strong work ethic and loyal

Able to read, write and speak English withreasonablecapability to be able to communicate with customers, employees, and vendors

Meet the attendance schedule and repossession goals as agreed to with your supervisor

Innovative, creative and seeks challenges while exercising analytical skills with determination

Ability to handle stress and multiple priorities with a level head and limited emotion

Flexible and self-confident with exceptional interpersonal skills

Effective command skills, competent management and organizational and conflict resolution skills